Overview
The Fairmont Skilled Nursing & Therapy, located in Oklahoma City, Oklahoma, provides skilled nursing and therapy services aimed at helping individuals regain independence and mobility after health emergencies such as strokes or surgeries. The facility offers a range of services, including physical, occupational, and speech therapy, designed to support residents in their recovery journey.
Services & Support
The Fairmont offers long-term care and skilled nursing services, assisting residents with daily tasks such as medication administration, personal hygiene, and self-care. The staff is dedicated to creating a warm and comfortable environment that promotes dignity and safety. However, feedback from families indicates significant concerns regarding the quality of care, with reports of inadequate attention to residents’ needs, particularly in relation to personal hygiene and timely assistance.
Care Approach & Staff
While some reviews highlight that certain staff members are caring and friendly, there are numerous reports of a lack of responsiveness and professionalism among the staff. Families have expressed frustration over incidents where residents were not properly monitored, leading to falls and injuries. Concerns about the cleanliness of the facility and the overall attitude of staff have also been noted.
Who They Serve
The Fairmont serves individuals requiring skilled nursing care, including those recovering from strokes, surgeries, and other significant health events. However, families have expressed that the facility may not be suitable for residents who cannot communicate their needs effectively, as there have been reports of neglect and insufficient care.
Levels of Care
The facility provides skilled nursing care and rehabilitation services, but there are concerns about the adequacy of these services. Reports indicate that residents have experienced delays in receiving necessary care, including physical therapy and personal hygiene assistance, which has raised alarms about the overall quality of care.
Room for Improvement
Feedback from families suggests a need for significant improvement in staff training and responsiveness. Reports of cleanliness issues, inadequate monitoring of residents, and poor communication with families have been prevalent. Many families recommend regular visits to ensure that residents’ needs are being met adequately.
What Families Say
Reviews from families range from positive experiences with individual staff members to severe dissatisfaction with the overall care provided. Some families have reported distressing incidents involving falls and injuries, while others have expressed gratitude for the care their loved ones received during hospice. However, the overwhelming sentiment points to a need for better management and staff accountability.
Summary
The Fairmont Skilled Nursing & Therapy offers essential services for individuals recovering from significant health challenges. However, numerous reviews indicate serious concerns regarding the quality of care, staff responsiveness, and facility cleanliness. Families considering this facility for their loved ones should thoroughly assess their options and remain actively involved in their loved ones’ care.
