Overview
St. Paul’s Skilled Nursing and Rehabilitation, located in San Diego, California, is a licensed community with 59 beds that provides both short-term rehabilitation and long-term skilled nursing care. With a focus on kindness and consideration, the facility offers 24/7 assistance with activities of daily living and on-site therapy services, including physical, occupational, and speech therapy. The community is designed to create a supportive atmosphere, making it feel more like a home than a traditional nursing facility.
Services & Support
St. Paul’s offers a comprehensive range of services tailored to the needs of its residents. These include skilled nursing care, rehabilitation services, and assistance with daily living activities. The facility has an in-house therapy center that provides physical, occupational, and speech therapy, helping residents regain strength and functionality. The community also features a full calendar of activities, including live music and local outings, which contribute to an engaging environment.
Care Approach & Staff
The staff at St. Paul’s is described as caring, compassionate, and attentive. They prioritize not only the physical needs of residents but also their mental, emotional, and spiritual well-being. Many reviews highlight the dedication of the nursing staff, noting their commitment to providing personalized care. However, there have been some concerns regarding customer service, particularly in response times and communication.
Living Options & Amenities
St. Paul’s Skilled Nursing and Rehabilitation offers both private and semi-private room options, each equipped with individual climate control, restrooms, privacy curtains, and cable TV. The facility has been recently remodeled to enhance comfort and aesthetics. Additionally, there is an outdoor patio space that allows residents and visiting family members to enjoy fresh air and sunshine.
What Families Say
Feedback from families is mixed. Many commend the quality of care and the positive attitudes of the staff, emphasizing the supportive environment and effective rehabilitation programs. However, some families have expressed dissatisfaction with specific incidents of care, particularly regarding communication and responsiveness from the staff. Overall, while many families highly recommend St. Paul’s for its caring atmosphere and effective therapy services, there are noted areas for improvement in customer service.
Room for Improvement
Some reviews indicate that there are areas where St. Paul’s could enhance its services, particularly in customer service and responsiveness. Instances of delayed assistance and communication challenges have been reported, suggesting that improvements could be made in these areas to better meet the needs of residents and their families.
Summary
St. Paul’s Skilled Nursing and Rehabilitation provides a supportive and caring environment for individuals needing skilled nursing and rehabilitation services in San Diego. With a focus on comprehensive care and a variety of therapeutic services, the facility aims to help residents regain their strength and independence. While many families appreciate the quality of care and the community atmosphere, there are opportunities for improvement in customer service that could enhance the overall experience for residents and their families.
