Overview
St Jude’s Haven, located in Johnstown, Pennsylvania, is a personal care facility that provides support for individuals who require assistance with daily living.
Care Approach & Staff
The facility has received mixed feedback regarding its staffing levels and care approach. While some reviews highlight the kindness and attentiveness of the nursing staff, others express concerns about inadequate staffing, particularly during overnight shifts. These reviews indicate that there have been instances where residents did not receive timely medication due to staff shortages.
Who They Serve
St Jude’s Haven serves individuals who need personal care support. Feedback suggests that while some residents appreciate the care provided, others have faced challenges that have impacted their overall experience.
Room for Improvement
Several reviews point to significant issues that need addressing, such as insufficient staff during critical hours, lack of proper food options, and maintenance concerns like call bells not functioning and plumbing issues. These problems have led to dissatisfaction among some families, particularly regarding the overall care environment.
What Families Say
Feedback from families reflects a range of experiences. Some family members commend the nurses for their caring nature and the attention given to their loved ones. However, others have shared troubling experiences, including inadequate care and communication issues with management. One reviewer noted their loved one was discharged under less than satisfactory circumstances, which contributed to their distress.
Summary
St Jude’s Haven offers personal care services in Johnstown, PA, with a dedicated staff that some families praise for their kindness. However, there are notable concerns regarding staffing levels and facility maintenance that potential residents and their families should consider when evaluating care options.
