Overview
Springhill Village, located in Terre Haute, Indiana, is a senior care community dedicated to providing compassionate support and rehabilitation services. The facility prides itself on creating a welcoming environment where residents can feel safe and cared for. With a focus on quality care, the staff aims to become an extension of the families they serve, offering a range of services to meet diverse needs.
Services & Support
Springhill Village offers a variety of services, including assisted living, skilled nursing, memory care, rehabilitation, and hospice care. The facility is equipped to provide physical therapy and social worker support, ensuring that residents receive comprehensive care tailored to their individual requirements.
Care Approach & Staff
The staff at Springhill Village are described as friendly and caring, with a commitment to providing compassionate support to residents. However, there have been concerns regarding staffing levels, leading to instances where residents did not receive timely care or medication. While some staff members have been noted for their dedication, the overall experience has varied, with some families reporting challenges in communication and care consistency.
Who They Serve
Springhill Village serves a diverse population, including those in need of rehabilitation, long-term care, and hospice services. The facility is designed to accommodate individuals requiring assistance with daily activities, as well as those seeking specialized care for conditions such as memory loss.
Levels of Care
The facility provides multiple levels of care, including short-term rehabilitation and long-term skilled nursing. Residents can also access respite care, allowing families to take a break while ensuring their loved ones are well cared for.
Living Options & Amenities
Residents at Springhill Village benefit from a clean and inviting environment. The facility emphasizes cleanliness and comfort, contributing to a positive living experience. While specific amenities are not detailed, the overall atmosphere is described as pleasant and cheerful.
Dining & Activities
The culinary team at Springhill Village has received compliments for providing good food, contributing to the overall satisfaction of residents. The facility also engages residents in activities that promote mental stimulation and social interaction, which is particularly beneficial for those in rehabilitation.
What Families Say
Feedback from families varies widely. Some express gratitude for the care their loved ones received, highlighting positive interactions with staff and successful rehabilitation outcomes. Others, however, report serious concerns about communication and care quality, particularly regarding medication management and responsiveness to urgent needs. This mixed feedback underscores the importance of thorough research when considering Springhill Village for a loved one.
Room for Improvement
Several reviews indicate a need for improvement in staffing levels and communication. Families have noted instances of delayed responses to urgent calls and inconsistencies in medication administration, which have raised concerns about the overall reliability of care.
Summary
Springhill Village in Terre Haute, Indiana, offers a range of senior care services, including rehabilitation, skilled nursing, and hospice care. While many families have appreciated the compassionate staff and clean environment, there are significant concerns regarding communication and staffing that potential residents and their families should consider. As with any care facility, it is advisable to visit and assess the environment and care practices firsthand.
