Overview
Southland Health Care Center, located in Florence, South Carolina, has been providing long and short-term care for over 50 years. The facility offers a range of services including skilled nursing, rehabilitation, hospice care, and memory care in a secure environment. Despite its longstanding presence in the community, recent reviews have raised significant concerns regarding the quality of care provided to residents.
Services & Support
Southland Health Care Center offers various services aimed at meeting the diverse needs of its residents. These include skilled nursing, rehabilitation, respite care, and hospice services. However, families have expressed dissatisfaction with the level of care, noting instances of neglect and inadequate response times from staff when assistance was needed.
Care Approach & Staff
The facility’s staff has been described as a mix of dedicated and indifferent individuals. While some caregivers have shown compassion and provided quality care, others have reportedly displayed a lack of concern for residents’ well-being. Families have observed that the staff often appears overworked and undertrained, which may contribute to the negative experiences reported by residents and their families.
Who They Serve
Southland Health Care Center serves a variety of individuals, including those requiring rehabilitation, hospice care, and memory care. However, families have voiced serious concerns about the treatment of residents, particularly regarding the standard of care and the physical safety of their loved ones.
Room for Improvement
Numerous reviews highlight significant issues at Southland Health Care Center, including reports of neglect, inadequate staffing during critical times, and unsanitary conditions. Families have noted instances of residents being left in soiled linens for extended periods and concerns about the facility’s cleanliness, including the presence of pests. Additionally, there have been alarming reports of residents receiving incorrect medications and experiencing physical harm due to staff negligence.
What Families Say
Family members have shared deeply troubling experiences regarding the care provided at Southland Health Care Center. Many recommend conducting thorough research and considering alternative facilities before placing a loved one here. Positive comments exist, particularly about individual staff members who demonstrate kindness and dedication, but these instances appear overshadowed by systemic issues within the facility. Families urge others to advocate for their loved ones and remain vigilant regarding the care they receive.
Summary
While Southland Health Care Center has a long history of service in Florence, SC, recent feedback suggests a decline in the quality of care provided. Families have reported serious concerns about staff responsiveness, cleanliness, and overall treatment of residents. Prospective clients are encouraged to carefully evaluate their options and consider the experiences shared by current and former residents’ families.
