Overview
South Valley Post Acute Rehabilitation, located in Denver, Colorado, offers a range of rehabilitation and skilled nursing services for individuals recovering from injuries or illnesses. The facility aims to provide both short-term rehabilitation and long-term care, although experiences at the facility have varied significantly among residents and their families.
Services & Support
The facility provides physical therapy, skilled nursing, and respite care services. Many families have noted the dedication of the therapy staff, with physical and occupational therapists receiving particular praise for their commitment to patient recovery. However, some reviews indicate concerns regarding the overall quality of care and communication from the nursing staff.
Care Approach & Staff
Staff members, including certified nursing assistants (CNAs) and therapists, have been described as friendly and caring by some residents and families, with specific individuals being highlighted for their positive attitudes. However, there are serious concerns regarding the adequacy of staffing levels, which have been reported to affect patient safety and care quality. Instances of neglect and inadequate responses to patient needs have been noted, raising alarms about the facility’s operational standards.
Who They Serve
South Valley Post Acute Rehabilitation serves a diverse population, including elderly individuals recovering from surgeries or injuries. The facility caters to those in need of both short-term rehabilitation services and long-term care.
Living Options & Amenities
The facility offers private rooms for residents, which some families have found to be comfortable. However, reviews also mention issues with facility maintenance and cleanliness, suggesting that improvements are needed to create a more welcoming environment.
What Families Say
Feedback from families is mixed. While some express gratitude for the care their loved ones received, noting improvements in health and well-being, others report serious concerns about neglect and inadequate communication regarding patient care. Positive comments often highlight specific staff members who have made a difference, while negative experiences point to systemic issues within the facility.
Room for Improvement
Several reviews point to a need for better communication and transparency from the staff regarding patient care. Concerns about understaffing and the facility’s physical condition have also been raised, suggesting that management may need to address these issues to enhance the overall quality of care.
Summary
South Valley Post Acute Rehabilitation provides essential rehabilitation and skilled nursing services in Denver, Colorado. While many families have experienced positive outcomes and commend the therapy staff, significant concerns about staffing levels, communication, and facility conditions have been reported. Prospective residents and their families are encouraged to consider both the positive and negative feedback when evaluating this facility for care.
