Overview
South Health and Rehabilitation, LLC, located in Birmingham, Alabama, offers a caring and home-like environment for individuals in need of rehabilitation and long-term care. The facility emphasizes a commitment to quality care, supported by a professional and attentive staff. With beautifully decorated common areas and outdoor courtyards, South Health and Rehabilitation aims to create a warm and welcoming atmosphere for its residents.
Services & Support
The facility provides a range of services, including memory care, rehabilitation, hospice care, and physical therapy. Residents can engage in various daily activities designed to keep them active and involved. Additionally, the facility offers beautician services and laundry services to ensure residents maintain a pleasant appearance.
Care Approach & Staff
The staff at South Health and Rehabilitation includes professionally trained nurses and certified nursing aides who strive to provide personalized care for each resident. While some families have expressed appreciation for the attentiveness and support their loved ones receive, others have reported concerns regarding staff responsiveness and professionalism, particularly during critical moments.
Who They Serve
South Health and Rehabilitation caters to individuals requiring rehabilitation and long-term care, including those with cognitive impairments and those recovering from surgeries. The facility aims to create a supportive environment for residents and their families.
Living Options & Amenities
Residents at South Health and Rehabilitation can enjoy comfortable living arrangements with access to cable television and complimentary Wi-Fi. Meals are served in a restaurant-style dining area, and residents have the option to dine in their rooms. However, some reviews indicate concerns about food quality and hygiene within the facility.
Location & Access
Situated in Birmingham, Alabama, South Health and Rehabilitation is designed to be accessible for families visiting their loved ones. However, some families have noted challenges in communication and responsiveness when trying to reach staff for updates on their relatives.
What Families Say
Feedback from families is mixed. While some express gratitude for the care and support provided, highlighting improvements in their loved ones’ mood and health, others have raised serious concerns about cleanliness, staff attitudes, and the overall environment. Issues such as unpleasant odors, unresponsive staff, and lost clothing have been reported, leading to significant distress for some families.
Room for Improvement
There are notable concerns regarding the cleanliness and maintenance of resident rooms, with multiple reports of unpleasant odors and unsanitary conditions. Additionally, some families have experienced difficulties in communication and staff responsiveness, impacting their overall satisfaction with the facility.
Summary
South Health and Rehabilitation, LLC provides a range of services for individuals in need of rehabilitation and long-term care in Birmingham, Alabama. While many families appreciate the caring environment and attentive staff, there are significant concerns regarding cleanliness, staff professionalism, and communication. Families considering this facility should weigh both the positive experiences and the areas needing improvement.
