Overview
Simpsonville Post-Acute, located in Simpsonville, South Carolina, offers compassionate care and comprehensive rehabilitation services. This Medicare-certified facility provides 24/7 skilled nursing care in a warm and inviting environment, focusing on the needs of each resident. With a dedicated team of professionals, Simpsonville Post-Acute crafts personalized care plans aimed at promoting recovery and well-being.
Services & Support
Simpsonville Post-Acute specializes in a range of services, including skilled nursing, rehabilitation, and hospice care. The facility features a fully equipped therapy gym, where residents can receive physical, occupational, speech, and respiratory rehabilitation. This support is crucial for individuals recovering from surgery, stroke, illness, or chronic conditions, helping them regain strength, mobility, and independence.
Care Approach & Staff
The staff at Simpsonville Post-Acute are described as friendly, professional, and dedicated to providing quality care. Many reviews highlight the compassionate nature of the caregivers, noting their attentiveness and willingness to support residents through their recovery journeys. However, there are also concerns about the consistency of care and communication, with some reviews indicating issues related to personal hygiene and responsiveness to resident needs.
Who They Serve
Simpsonville Post-Acute serves a diverse population, including individuals requiring rehabilitation after surgery or illness, long-term care residents, and hospice patients. The facility aims to create a supportive atmosphere that caters to the specific needs of each resident, ensuring they feel valued and cared for during their stay.
Levels of Care
The facility offers various levels of care, including skilled nursing, rehabilitation, and hospice services. This comprehensive approach allows residents to receive the appropriate level of support throughout their recovery process or end-of-life care.
Living Options & Amenities
Residents at Simpsonville Post-Acute benefit from a clean and well-maintained facility. Many reviews emphasize the cleanliness and organization of the environment, contributing to a comfortable living experience. The facility is equipped to support residents with various needs, ensuring they have access to essential services and amenities.
Dining & Activities
Dining services at Simpsonville Post-Acute are designed to meet the nutritional needs of residents, although some feedback suggests that the quality may be similar to what one would find in a hospital setting. Activities are provided to engage residents and promote social interaction, fostering a sense of community within the facility.
What Families Say
Families have expressed mixed feelings about Simpsonville Post-Acute. Many appreciate the compassion and care provided by the staff, noting positive experiences with rehabilitation services. However, there are significant concerns regarding the quality of care, including issues with personal hygiene and communication. Some families have reported negative experiences that highlight a need for improvement in service delivery.
Room for Improvement
While many families commend the staff’s dedication and the facility’s cleanliness, there are notable concerns regarding the quality of care. Issues such as neglect in personal hygiene, lack of communication with families, and inconsistent responses to resident needs have been reported. These themes suggest a need for management to address these challenges to enhance the overall quality of care.
Summary
Simpsonville Post-Acute provides a range of services aimed at supporting residents through rehabilitation and skilled nursing care. While many families appreciate the compassionate staff and clean environment, there are significant concerns regarding the consistency and quality of care. Addressing these issues will be crucial for improving the experience for residents and their families.