Overview
Royal Park of Matthews Rehabilitation & Health Center, located in Matthews, North Carolina, provides a comprehensive range of care services including short-term rehabilitation, long-term living, skilled nursing, hospice care, palliative care, and respite care. The facility is conveniently situated near I-485 and US-74, making it easily accessible for families and visitors.
Services & Support
The center offers a complete continuum of care tailored to individual needs. Services include short-term rehabilitation, skilled nursing care, outpatient therapy, hospice care, palliative care, and respite care. The clinical team focuses on developing personalized care plans to help residents regain skills and reduce the likelihood of hospital readmissions. Enhanced therapy services such as diathermy and ultrasound are also available to support recovery.
Care Approach & Staff
Staff at Royal Park are noted for their friendliness and compassion, contributing to a welcoming atmosphere. Family members have expressed appreciation for the attentive care provided by nursing staff and aides, highlighting their commitment to ensuring comfort and well-being. The administrative team is described as helpful and responsive, with a focus on keeping families informed about their loved ones’ care.
Who They Serve
Royal Park serves individuals requiring rehabilitation after health events, such as surgery or strokes, as well as those in need of long-term care. The facility is designed to accommodate a variety of needs, from short-term rehabilitation to hospice care, ensuring that all residents receive appropriate support.
Living Options & Amenities
The facility features a clean and well-maintained environment, with amenities that promote comfort and well-being. Residents have access to a large therapy gym equipped with specialized tools to aid in rehabilitation. The facility also provides opportunities for social interaction and engagement through various activities.
Dining & Activities
While meals are generally described as simple, families have the option to supplement nutrition with additional snacks and protein shakes. The facility offers a range of activities designed to enhance the living experience and foster community among residents.
What Families Say
Family feedback emphasizes the clean and welcoming environment at Royal Park, with many noting the staff’s dedication to patient care. Positive experiences were shared regarding the thorough tours provided by the admissions team and the overall professionalism of the staff. However, some concerns were raised about delays in response times and meal service, indicating areas for improvement.
Room for Improvement
Despite many positive reviews, there have been mentions of issues related to meal service and response times to calls for assistance. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Royal Park of Matthews Rehabilitation & Health Center offers a range of services designed to meet the diverse needs of its residents. With a focus on personalized care and a supportive environment, the facility strives to provide quality rehabilitation and long-term care. While there are areas that could benefit from improvement, the overall commitment of the staff to patient well-being is frequently highlighted by families.
