Overview
Rome Health Residential Health Care Facility, located in Rome, New York, is a highly regarded skilled nursing home that provides short-term rehabilitation, long-term care, and respite services. With an 80-bed capacity, the facility has been recognized as a “Best Nursing Home” by U.S. News & World Report for two consecutive years, reflecting its commitment to high-quality care. The dedicated staff is noted for their compassionate approach, ensuring that residents receive the support they need in a welcoming environment.
Services & Support
Rome Health offers a variety of services including skilled nursing care, rehabilitation programs, and respite care for families needing temporary support. Residents benefit from a range of medical services tailored to their individual needs, ensuring they receive comprehensive care during their stay.
Care Approach & Staff
The facility is staffed by caring professionals who are committed to providing attentive and personalized care. Many reviews highlight the dedication of the staff, who go the extra mile to ensure residents feel comfortable and well-supported. The CEO is actively involved in overseeing operations and is receptive to the needs and feedback of residents and their families.
Living Options & Amenities
Rome Health Residential Health Care Facility features comfortable and attractive rooms that residents can personalize to make their own. The environment is designed to feel as close to home as possible, allowing residents to maintain a sense of familiarity and comfort during their stay.
Dining & Activities
The facility provides a variety of dining options and activities aimed at enhancing the quality of life for residents. The activities director is particularly praised for organizing engaging programs that cater to the interests of the residents, promoting social interaction and enjoyment.
What Families Say
Families appreciate the attentive and pleasant nature of the staff, noting that they are proactive in addressing residents’ needs. Many have expressed gratitude for the quality of care provided, with specific mentions of staff members taking the time to assist residents with meals and activities. Overall, families feel reassured knowing their loved ones are in a supportive and caring environment.
Room for Improvement
Some feedback suggests that improvements could be made in signage within the facility, particularly around elevators, to enhance navigation for visitors and residents alike. Additionally, while the staff is noted for their hard work, some reviews indicate that they are often short-handed, which can impact overall service delivery.
Summary
Rome Health Residential Health Care Facility stands out for its commitment to high-quality care and a supportive environment for residents. With a dedicated staff, a variety of services, and a focus on creating a home-like atmosphere, families can feel confident in the care their loved ones will receive at this facility.
