Overview
Riverview Health & Rehab North, located in Detroit, Michigan, is a facility offering both short-term rehabilitation and long-term skilled nursing care. With 180 private and semi-private rooms, the center is designed to accommodate residents of all ages. The facility is dual-certified by Medicare and Medicaid and accepts most private healthcare insurances.
Services & Support
Riverview North provides a range of services including skilled nursing, hospice care, occupational therapy, and memory care. The facility aims to support residents with complex healthcare needs while fostering a community atmosphere through various activities and social interactions.
Care Approach & Staff
While some families have praised the staff for their kindness and dedication, others have expressed concerns regarding the overall quality of care. Issues such as inadequate cleanliness and insufficient staffing have been noted, with some families reporting that their loved ones did not receive timely assistance or medications. The staff’s bedside manner has also been a point of contention, with mixed reviews on their attentiveness and professionalism.
Who They Serve
Riverview North serves a diverse population, accommodating residents of all ages who require assistance with daily living activities or more specialized medical care. The facility is particularly noted for its memory care services, catering to individuals with cognitive impairments.
Living Options & Amenities
The facility offers both private and semi-private rooms, but some reviews indicate that the accommodations may be outdated and lack adequate privacy. Families have raised concerns about the cleanliness of the rooms and shared bathrooms, with specific complaints about odors and maintenance issues.
Dining & Activities
Dining experiences at Riverview North have received mixed feedback. Some residents have found the food unappealing or served at inappropriate temperatures. The facility hosts various activities aimed at fostering engagement and community among residents, although the effectiveness of these programs has varied based on individual experiences.
What Families Say
Feedback from families is notably polarized. While some express satisfaction with the care and attention their loved ones receive, others report serious issues, including inadequate hygiene and unresponsive staff. Instances of lost belongings and unprofessional behavior have also been highlighted, contributing to a sense of disappointment among some families.
Room for Improvement
There are several areas where families believe Riverview North could enhance its services. Common themes include the need for improved staffing levels, better communication, and a more attentive approach to resident care. Concerns about cleanliness and the overall environment have also been frequently mentioned, indicating a need for significant improvements in these areas.
Summary
Riverview Health & Rehab North in Detroit, Michigan, offers a range of services for individuals requiring skilled nursing and rehabilitation. While the facility has its strengths, particularly in creating a community atmosphere, numerous reviews indicate significant challenges regarding care quality, cleanliness, and staff responsiveness. Families are encouraged to consider both positive and negative experiences shared by others when evaluating this facility for their loved ones.
