Overview
Regency Integrated Health Services, located in Victoria, Texas, manages over 60 non-profit skilled nursing facilities across the state. With a focus on providing compassionate care, Regency employs more than 6,000 team members dedicated to serving residents and patients as they navigate health challenges. The facility emphasizes a supportive environment, treating residents like family and offering a range of services designed to meet individual needs.
Services & Support
Regency Integrated Health Services offers a variety of services including skilled nursing, rehabilitation, hospice care, home health, and memory care. Their approach is centered on providing comprehensive support and guidance through unfamiliar and stressful healthcare decisions. The team collaborates with medical professionals to identify the level of care required, ensuring a continuum of care tailored to each individual.
Care Approach & Staff
The staff at Regency is noted for their honesty, respect, and commitment to excellence. Team members are recognized for their expertise in navigating complex processes such as Medicaid applications, which many families have found invaluable during challenging times. Reviewers have praised specific staff members for their responsiveness and dedication, highlighting a culture of care that prioritizes the needs of residents and their families.
Who They Serve
Regency Integrated Health Services caters to a diverse population, including individuals requiring skilled nursing care, rehabilitation, and support for memory-related conditions. Their services are designed to assist those facing health challenges, ensuring that patients receive the care and comfort they need.
Levels of Care
The facility provides multiple levels of care, including skilled nursing for post-acute medical conditions, rehabilitation services, and specialized memory support for individuals with Alzheimer’s and dementia. This multifaceted approach allows Regency to meet a wide range of health needs effectively.
What Families Say
Families have expressed gratitude for the assistance provided by the Regency team, particularly in navigating Medicaid coverage. Many reviewers commend the staff for their professionalism, knowledge, and willingness to go above and beyond. The consistent feedback highlights a strong commitment to providing high-quality care and support, fostering trust and satisfaction among families.
Room for Improvement
While many reviews are positive, there are indications of concerns regarding responsiveness to certain issues, particularly in other facilities managed by Regency. Some feedback suggests a need for improved communication regarding incidents that may arise outside of the Victoria location.
Summary
Regency Integrated Health Services in Victoria, Texas, is a dedicated provider of skilled nursing and supportive health services. With a strong emphasis on care, respect, and expertise, the facility strives to create a nurturing environment for residents and their families. Their commitment to helping individuals navigate complex healthcare processes, particularly with Medicaid, showcases their dedication to serving the community effectively.
