Overview
PruittHealth – North Augusta, located in North Augusta, South Carolina, is a skilled nursing and rehabilitation center that aims to provide high-quality care for both short- and long-term needs. The facility is part of the PruittHealth family, which has been dedicated to healthcare for over 50 years. The center is designed to offer a comfortable, home-like environment while delivering advanced care through experienced nursing staff.
Services & Support
PruittHealth – North Augusta offers a comprehensive menu of services, including skilled nursing and rehabilitation. The facility is focused on providing families with transparency and information to stay connected with their loved ones’ progress. Support services include social worker assistance and home health services to help with transitions and ongoing care needs.
Care Approach & Staff
The care approach at PruittHealth emphasizes compassion and individualized attention. Families have noted the professionalism and accommodating nature of the staff, with many expressing appreciation for the caring atmosphere. However, there have been mixed reviews regarding communication, with some families reporting difficulties in reaching their loved ones or receiving timely updates about their care.
Who They Serve
PruittHealth – North Augusta serves individuals requiring skilled nursing care and rehabilitation services. The facility caters to both short-term and long-term residents, with a focus on providing support for those facing complex health challenges.
Living Options & Amenities
The facility is noted for its cleanliness and well-maintained environment. However, some families have expressed concerns about the lack of outdoor areas for residents and visitors to enjoy. Overall, the facility strives to create a welcoming atmosphere for both residents and their families.
What Families Say
Reviews from families highlight a range of experiences at PruittHealth – North Augusta. While some express gratitude for the care their loved ones receive, others have reported serious concerns regarding communication, missing personal items, and inadequate follow-up after discharge. Positive remarks often focus on the kindness of the staff and the quality of care provided, yet negative experiences regarding communication and management issues are also prevalent.
Room for Improvement
Several reviews indicate areas for improvement, particularly in communication between staff and families. Instances of missing personal belongings and inadequate discharge planning were noted, suggesting a need for better coordination and follow-up care. Addressing these issues could enhance the overall experience for residents and their families.
Summary
PruittHealth – North Augusta offers skilled nursing and rehabilitation services in a clean and caring environment. While many families appreciate the compassionate staff and the quality of care, there are notable concerns regarding communication and management practices that potential residents and their families may want to consider.
