Overview
Porthaven Post Acute, located in Portland, Oregon, offers skilled nursing and rehabilitation services in a modern, compassionate environment. The facility emphasizes personalized care, ensuring that residents receive tailored recovery plans that cater to their individual needs. With a dedicated interdisciplinary team, Porthaven Post Acute specializes in post-surgical, cardiac, and stroke rehabilitation, as well as comprehensive wound and pain management.
Services & Support
Porthaven Post Acute provides a range of services, including skilled nursing and rehabilitation. Residents benefit from dedicated physical, occupational, and speech therapy available seven days a week. The facility also offers social worker support to assist families in navigating care options and resources.
Care Approach & Staff
The care approach at Porthaven Post Acute is characterized by a strong commitment to quality and communication. Staff members are described as attentive, professional, and compassionate, fostering a supportive environment for residents. Many reviews highlight the positive impact of the management team, noting improvements under new leadership that emphasize staff engagement and resident care.
Who They Serve
Porthaven Post Acute serves individuals in need of skilled nursing and rehabilitation services, particularly those recovering from surgeries or managing chronic health conditions. The facility aims to provide a supportive community where residents can thrive and build bonds with both staff and fellow residents.
Levels of Care
The facility offers skilled nursing care and rehabilitation services, focusing on personalized recovery plans for each resident. This includes specialized programs for post-surgical recovery, cardiac care, and stroke rehabilitation.
Dining & Activities
While some reviews express dissatisfaction with the food quality, the facility is noted for its engaging activities program. The activities team is recognized for their efforts to enhance residents’ quality of life through a variety of engaging activities, promoting social interaction and wellness.
What Families Say
Families generally express appreciation for the compassionate care provided at Porthaven Post Acute. Many reviews highlight the positive relationships formed between staff and residents, noting the attentiveness and support offered. However, there are also critical accounts regarding understaffing and communication issues, particularly in urgent situations.
Room for Improvement
Some reviews indicate concerns about staffing levels and communication, particularly in emergencies. Instances of delayed responses to residents’ needs have been noted, suggesting that improvements in these areas could enhance the overall care experience.
Summary
Porthaven Post Acute stands out for its dedicated staff and personalized care approach within a modern facility. While many families appreciate the compassionate environment and quality of care, there are areas for improvement, particularly regarding communication and staffing during critical situations. Overall, the facility strives to create a supportive community for residents and their families.
