Overview
Pavilion on Pico Healthcare & Wellness Center, located in Los Angeles, California, is a skilled nursing home and rehabilitation facility that emphasizes a collaborative team approach to care. The center provides 24-hour nursing care, focusing on both physical health and holistic well-being. With a commitment to a warm and welcoming environment, Pavilion on Pico caters to a variety of specialized nursing needs and offers a range of therapeutic services.
Services & Support
Pavilion on Pico offers comprehensive care that includes skilled nursing, rehabilitation, and support from social workers. The facility provides both short-term and long-term care, ensuring that residents receive personalized attention based on their unique needs. Specialized programs are available for stroke and neuro trauma recovery, cardiac rehabilitation, and orthopedic rehabilitation, allowing for tailored support throughout the recovery process.
Care Approach & Staff
The staff at Pavilion on Pico is described as friendly and caring, with a focus on making residents feel welcome. Reviews highlight the attentiveness of nurses and therapy teams, who work collaboratively to provide comprehensive care. However, some feedback indicates issues with communication and responsiveness from administrative staff, which may impact families seeking updates about their loved ones’ care.
Levels of Care
Pavilion on Pico provides skilled nursing care that includes rehabilitation services. Patients have access to physical, occupational, and speech therapy, aimed at facilitating recovery from various health challenges. The facility also offers memory care and assisted living options, allowing for a continuum of care as residents’ needs evolve.
Living Options & Amenities
The facility features a recently renovated environment, designed to be both comfortable and supportive. Residents are engaged in daily activities and recreational programs that promote mental and spiritual wellness. Pavilion on Pico strives to create a home-like atmosphere, ensuring that residents feel valued and cared for.
What Families Say
Feedback from families is mixed. Some express gratitude for the attentive care their loved ones receive, praising the staff’s dedication and the facility’s cleanliness. However, there are concerns regarding communication and administrative responsiveness, with some families reporting difficulties in reaching staff and receiving timely updates about their loved ones’ conditions.
Room for Improvement
There are noted areas for improvement, particularly in communication from administrative staff. Some families have expressed frustration over the lack of timely updates and responsiveness, which can be critical for families trying to stay informed about their loved ones’ care.
Summary
Pavilion on Pico Healthcare & Wellness Center aims to provide a comprehensive and supportive environment for skilled nursing and rehabilitation. While the staff is generally praised for their care and attentiveness, families have raised concerns about communication and administrative support. Overall, the facility seeks to balance high-quality healthcare with a welcoming atmosphere.
