Overview
Parkridge Specialty Care, located in Pleasant Hill, Iowa, is a 90-bed skilled nursing facility offering a range of services, including rehabilitation, long-term care, and hospice care. As part of Care Initiatives, Iowa’s largest not-for-profit skilled nursing provider, Parkridge is dedicated to delivering compassionate and dignified care tailored to the needs of its residents.
Services & Support
The facility provides various services, including skilled nursing care, rehabilitation therapy, and hospice care. Residents can expect both short-term and long-term rehabilitation options designed to meet individual needs. Additionally, the facility aims to foster an active and engaging lifestyle through daily programming and social activities.
Care Approach & Staff
While some families have expressed satisfaction with the compassionate care provided by certain staff members, there are notable concerns about the overall management and staffing levels. Reviews indicate issues with responsiveness to resident needs, including delays in attending to call lights and personal care. Some families reported instances of neglect and a lack of adequate communication from staff.
Who They Serve
Parkridge Specialty Care serves a diverse population of residents, including those requiring skilled nursing care, rehabilitation, and long-term care for chronic conditions. The facility is committed to providing care for individuals from all walks of life, emphasizing the importance of both resident and family well-being.
Levels of Care
The facility offers various levels of care, including skilled nursing, long-term care, and rehabilitation services. These options cater to residents with different health needs, from those requiring short-term rehabilitation to individuals with chronic medical conditions.
Living Options & Amenities
Parkridge Specialty Care provides a home-like setting for its residents, aiming to enhance their quality of life through engaging activities and social interactions. The building is described as clean and modern, contributing to a pleasant living environment.
Dining & Activities
Daily programming and activities are designed to promote mental stimulation and physical health. However, feedback suggests that the execution of these activities may vary, with some families reporting concerns about the level of engagement and attention their loved ones receive.
What Families Say
Family reviews reflect a mixed experience at Parkridge Specialty Care. While some appreciate the dedication of specific staff members and the overall cleanliness of the facility, others express serious concerns regarding care quality, staff responsiveness, and management issues. Instances of neglect and miscommunication have been highlighted, leading some families to consider alternative care options.
Room for Improvement
Several reviews indicate a need for improvement in staffing levels and management practices. Families have reported delays in care and a lack of attention to residents’ needs, suggesting that the facility may benefit from enhanced training and support for its staff.
Summary
Parkridge Specialty Care in Pleasant Hill, Iowa, offers a range of skilled nursing and rehabilitation services in a clean and modern environment. While some families commend the care provided by individual staff members, significant concerns regarding management and staffing levels have been raised. Prospective residents and their families should carefully consider these factors when evaluating care options at this facility.
