Overview
Oakbrook Health & Rehabilitation Center, located in Summerville, South Carolina, offers personalized skilled nursing services aimed at addressing the unique needs of each patient. The facility is designed to provide a supportive environment for individuals requiring rehabilitation and long-term care.
Services & Support
The center provides a range of services, including skilled nursing, physical therapy, and social worker support. Residents have access to various activities, which are intended to keep them engaged and socially connected. While some families have reported positive experiences regarding the activities and the overall environment, others have raised concerns about the consistency and quality of care provided.
Care Approach & Staff
The staff at Oakbrook Health & Rehabilitation Center has received mixed reviews. Some families have praised the genuine compassion and dedication of caregivers, noting that they take the time to learn about each resident’s preferences and routines. However, there have been significant concerns regarding staffing levels and the attentiveness of the care team, with reports of residents not receiving adequate assistance and oversight.
Who They Serve
Oakbrook serves individuals in need of skilled nursing and rehabilitation services. Families seeking a facility for their loved ones should consider the varying experiences documented by residents and their families, as some have expressed dissatisfaction with the level of care and attention provided.
Levels of Care
The facility offers skilled nursing care and rehabilitation services tailored to the needs of each resident. However, it is important for families to be aware of the potential challenges regarding staff availability and responsiveness, as indicated by multiple reviews.
Living Options & Amenities
The center features updated rooms and cozy common areas, creating a comfortable environment for residents. Many families have noted the cleanliness of the facility, although some have raised concerns about maintenance and hygiene issues.
Dining & Activities
Residents can enjoy a variety of activities, including music therapy and crafts, which help foster social interaction. The dining experience has been reported as better than expected, with meals accommodating various dietary needs. However, there have been alarming reports of residents not receiving proper nutrition and hydration.
What Families Say
Family feedback about Oakbrook Health & Rehabilitation Center is mixed. Some families have expressed gratitude for the care their loved ones received, highlighting the kindness of the staff and the facility’s inviting atmosphere. Conversely, several reviews reflect serious concerns regarding inadequate care, including instances of neglect and poor communication among staff.
Room for Improvement
There are notable areas where families feel improvement is necessary. Concerns about understaffing, lack of timely care, and communication issues have been frequently mentioned. Families have emphasized the need for better monitoring and support for residents to ensure their safety and well-being.
Summary
Oakbrook Health & Rehabilitation Center offers skilled nursing and rehabilitation services in a comfortable setting. While some families report positive experiences with compassionate staff and engaging activities, significant concerns regarding care quality and staff responsiveness persist. Families considering this facility should weigh both the positive and negative feedback to make an informed decision.