Overview
Oak Forest Health and Rehabilitation Center, located in Winston-Salem, North Carolina, offers a comprehensive range of services including short-term rehabilitation, skilled nursing, long-term living, hospice care, and ventilator-dependent care. The facility features a dedicated Ventilator-Dependent Care Unit, ensuring a high staff-to-patient ratio and access to 24/7 respiratory therapy. Upon arrival, residents receive personalized care plans crafted by a clinical team aimed at enhancing recovery and reducing hospital readmissions.
Services & Support
Oak Forest provides various services encompassing short-term rehabilitation, skilled nursing care, hospice care, palliative care, respite care, and long-term living. The rehabilitation services include physical, occupational, and speech therapy, designed to assist residents in regaining their independence after health events. The facility is equipped with a therapy gym and offers enhanced therapy services to support residents’ recovery.
Care Approach & Staff
The staff at Oak Forest is frequently described as compassionate and attentive, with many reviews highlighting the positive impact of the therapy teams. Residents have noted that the team works collaboratively to provide a supportive environment, fostering recovery through personalized care. However, some reviews have raised concerns about inconsistent communication among staff members and responsiveness to family inquiries.
Who They Serve
Oak Forest serves a diverse population, including individuals recovering from surgeries, strokes, or cardiac events, as well as those requiring long-term care or hospice services. The facility aims to accommodate various needs, including those of ventilator-dependent patients.
Levels of Care
The center provides a complete continuum of care, ranging from short-term rehabilitation to long-term living options. This includes specialized services for patients requiring skilled nursing care and those needing hospice or palliative care.
Dining & Activities
While some residents have expressed satisfaction with the dining services, others have noted that the food quality could be improved. The facility offers activities designed to engage residents, although specific details about these activities were not highlighted in the reviews.
What Families Say
Feedback from families is mixed; many appreciate the compassionate care provided by the therapy and nursing staff, noting significant improvements in their loved ones’ mobility and overall well-being. Conversely, some families have reported serious concerns regarding cleanliness and staff responsiveness, leading to dissatisfaction with the overall experience.
Room for Improvement
Several reviews indicate areas needing attention, particularly regarding cleanliness and the responsiveness of staff. Some families have experienced communication issues and have raised concerns about the quality of care provided.
Summary
Oak Forest Health and Rehabilitation Center offers a wide array of care services in a supportive environment. While many families commend the compassionate and effective rehabilitation services, there are notable concerns regarding cleanliness and staff communication that potential residents and their families should consider. Overall, the facility aims to provide a continuum of care tailored to individual needs, with a focus on enhancing recovery and quality of life.
