Overview
Newburgh Healthcare, located in Newburgh, Indiana, is a privately owned facility that has been serving the community for over 50 years. Owned by Bruce Baker and his family, the center aims to provide comprehensive health and rehabilitation services for seniors. The facility emphasizes a warm and secure environment, with a commitment to making each resident’s stay comfortable.
Services & Support
Newburgh Healthcare offers a range of services, including in-house physical, occupational, and speech therapy in partnership with Progressive Health. The staff is dedicated to providing quality care, with a focus on open communication and availability. Residents can expect attentive support from certified and licensed professionals.
Dining & Activities
While some residents have expressed dissatisfaction with the food quality and variety, noting that meals can be cold and limited in options, others have appreciated the dietary staff’s efforts. There have been instances where food trucks were brought in to maintain meal service during unexpected kitchen issues. Overall, the facility strives to keep residents engaged with activities, although experiences may vary.
Care Approach & Staff
The staff at Newburgh Healthcare is described as compassionate and attentive, with many residents noting the caring nature of the nursing and CNA staff. However, there have been concerns raised regarding staffing levels, which can impact response times for resident needs. The facility is committed to maintaining a supportive environment for both rehabilitation and long-term care.
Who They Serve
Newburgh Healthcare caters to seniors requiring rehabilitation services as well as those in need of long-term care. The facility aims to provide a nurturing environment for individuals recovering from hospital stays or those managing chronic conditions.
Room for Improvement
Several reviews highlight issues with food quality and staff communication. Some families have expressed concerns about the adequacy of care provided, especially in urgent situations. The facility may benefit from addressing these areas to enhance the overall experience for residents and their families.
What Families Say
Feedback from families is mixed. While some commend the staff for their care and support, others have reported troubling experiences related to resident care and communication. Positive remarks include the dedication of the nursing staff and the sense of community fostered within the facility. However, negative experiences related to food service and staffing levels have also been noted, indicating a need for ongoing improvements.
Summary
Newburgh Healthcare offers a range of rehabilitation and long-term care services in a family-oriented environment. While the facility has received praise for its compassionate staff and community feel, there are areas needing attention, particularly concerning food quality and staff communication. Families considering Newburgh Healthcare should weigh both positive and negative experiences shared by past residents and their loved ones.
