Overview
Monument Health Millcreek, located in Salt Lake City, Utah, provides compassionate skilled nursing and expert rehabilitation services in a supportive environment. The facility offers both inpatient and outpatient therapy, catering to both short-term and long-term care needs. Families seeking high-quality post-acute care will find a trusted partner in Monument Health Millcreek, which is conveniently situated near major medical centers.
Services & Support
Monument Health Millcreek delivers a comprehensive range of services tailored to individual needs, including skilled nursing, physical therapy, occupational therapy, and rehabilitation. The facility is designed to assist patients in regaining strength, mobility, and independence through personalized treatment plans. The staff is dedicated to creating a healing environment that fosters recovery and well-being.
Care Approach & Staff
The care team at Monument Health Millcreek is noted for their attentiveness and professionalism. Many reviews highlight the friendly demeanor of the staff, including nurses and therapists who work collaboratively to ensure optimal patient outcomes. However, some families have expressed concerns regarding staff communication and consistency, indicating that building a rapport with caregivers is essential for the best care experience.
Who They Serve
Monument Health Millcreek serves individuals of all ages who require skilled nursing care, rehabilitation, or hospice services. This includes patients recovering from surgery, illness, or injury, as well as those needing long-term care solutions.
Levels of Care
The facility provides various levels of care, including skilled nursing, short-term rehabilitation, and long-term care. Patients can receive support for their specific needs, whether they are in recovery from surgery or managing chronic conditions.
Dining & Activities
Residents at Monument Health Millcreek can expect a clean and pleasant environment. Reviews mention that the dining experience has room for improvement, as some patients found the food lacking in quality. However, there are activities available that aim to engage residents and enhance their experience.
What Families Say
Families have shared mixed experiences regarding care at Monument Health Millcreek. While many praise the attentive staff and clean facility, others have raised concerns about communication and response times, particularly regarding medication administration and care coordination. Positive mentions highlight the effectiveness of the rehabilitation services and the supportive staff, especially during transitions to hospice care.
Room for Improvement
Some families have noted that communication between staff and family members could be improved. Instances of delays in medication administration and inconsistencies in staffing were also cited as areas needing attention. Ensuring that families receive timely updates and maintaining a consistent staff presence could enhance the overall care experience.
Summary
Monument Health Millcreek offers a range of skilled nursing and rehabilitation services in Salt Lake City, Utah. While many families appreciate the compassionate care provided by the staff, there are areas for improvement, particularly in communication and consistency of care. Overall, Monument Health Millcreek remains a viable option for families seeking post-acute care for their loved ones.
