Overview
Monument Health Cottonwood Creek, located in Salt Lake City, Utah, delivers skilled nursing care with a focus on individual well-being and recovery. The facility provides a range of services, including specialized memory care, ensuring a nurturing environment for residents. The dedicated staff emphasizes emotional and cognitive support, aiming to help residents thrive during their stay.
Services & Support
Monument Health Cottonwood Creek offers comprehensive services tailored to the unique needs of each resident. The facility provides skilled nursing, rehabilitation, physical therapy, and occupational therapy. The physical therapy team collaborates with residents to develop personalized treatment plans aimed at enhancing mobility and strength. Occupational therapists assist individuals in regaining independence in daily activities, ensuring a holistic approach to recovery.
Care Approach & Staff
The care approach at Monument Health Cottonwood Creek emphasizes compassion and attentiveness. Many reviews highlight the dedication of the staff, noting that they often go above and beyond in providing care. However, there are mixed sentiments regarding the overall treatment of residents, with some families expressing concerns about the level of attention given to their loved ones. This indicates a need for ongoing staff training and support to ensure consistent care across all shifts.
Who They Serve
Monument Health Cottonwood Creek serves individuals requiring both short-term and long-term care, including those needing specialized memory care. The facility caters to residents with various needs, from rehabilitation following surgery to ongoing support for chronic conditions.
Levels of Care
The facility provides skilled nursing care, rehabilitation, and memory care, addressing the diverse needs of its residents. This includes support for individuals recovering from surgery or injury, as well as those with cognitive impairments requiring specialized attention.
Living Options & Amenities
While the building is described as older, many reviews emphasize its cleanliness and the quality of the living environment. Residents are provided with clean rooms, bedding, and clothing, contributing to a comfortable atmosphere. Families appreciate the home-like feeling, which is enhanced by the caring staff and community-focused environment.
What Families Say
Feedback from families is mixed, with some expressing gratitude for the compassionate care their loved ones receive. Positive comments often highlight the staff’s dedication and the facility’s cleanliness. However, there are notable concerns regarding the treatment of residents, particularly in memory care, where some families reported inadequate attention and care. These insights reflect the need for continuous improvement in staff training and resident support.
Room for Improvement
There are recurring concerns about the treatment of residents, particularly regarding attentiveness and care quality. Some families reported distressing experiences related to neglect and communication issues, indicating that improvements are necessary to enhance the overall care experience.
Summary
Monument Health Cottonwood Creek offers skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the compassionate staff and clean facilities, there are concerns regarding the consistency of care. Ongoing attention to staff training and resident support could enhance the overall experience for residents and their families.
