Overview
Mission Healthcare at Bellevue, located in Bellevue, Washington, is dedicated to supporting individuals during their recovery from surgery or hospital stays. The facility offers a range of services designed to help patients regain their independence and improve their quality of life.
Services & Support
The facility provides various therapeutic services, including physical therapy, occupational therapy, and speech therapy, alongside medical social work and home health care. These services aim to facilitate comprehensive recovery for residents. However, feedback indicates that communication and coordination of care can be challenging, with families often needing to advocate for their loved ones to receive timely assistance.
Care Approach & Staff
While some reviews highlight the kindness and dedication of certain staff members, others express concerns about the overall staffing levels and the ability of the team to provide adequate care. Instances of delayed responses to call buttons and neglectful treatment have been reported, suggesting that the facility may struggle with maintaining a consistent standard of care. The need for enhanced staff training in communication and patient interaction has also been noted.
Who They Serve
Mission Healthcare at Bellevue serves individuals requiring rehabilitation and recovery support, including those recovering from surgeries or requiring assistance with daily living activities. The environment is designed to cater to both short-term and long-term care needs.
Levels of Care
The facility offers a variety of care levels, including rehabilitation and assisted living services. However, reviews indicate that the effectiveness of these services may vary, with some patients experiencing delays in receiving necessary care and support.
Living Options & Amenities
Patients at Mission Healthcare can enjoy newly renovated luxury suites designed for comfort during their recovery. The environment is described as clean and spacious, which some families found appealing.
Dining & Activities
While the facility provides dining options, feedback suggests that the quality of food may not meet all residents’ expectations. Some reviews specifically mention that meals can be bland and unappealing, which can impact the overall experience for residents.
What Families Say
Feedback from families has been mixed. Some express satisfaction with the care received, particularly regarding physical therapy, while others highlight significant concerns about communication, staff responsiveness, and the overall management of care. Many families feel the need to be proactive advocates for their loved ones to ensure they receive appropriate attention and support.
Room for Improvement
Common themes in reviews indicate a need for improvement in staff-to-patient ratios, communication practices, and responsiveness to patient needs. Families have reported instances where patients were left unattended for extended periods and experienced delays in receiving assistance.
Summary
Mission Healthcare at Bellevue provides a range of rehabilitation and recovery services in a clean and spacious environment. While some families report positive experiences, significant concerns regarding communication and staff responsiveness have been raised. Prospective residents and their families may want to consider these factors when evaluating care options.