Overview
Mission de la Casa Nursing and Rehabilitation Center, located in San Jose, California, is an independent and privately owned skilled nursing facility that offers 24-hour care. Situated in the heart of Silicon Valley, it is conveniently located near major highways, providing easy access for families and visitors. The facility aims to deliver compassionate nursing and rehabilitation services, focusing on the unique needs of each resident.
Services & Support
Mission de la Casa offers a range of services, including skilled nursing, post-acute rehabilitation, physical therapy, memory care, and hospice care. Their rehabilitation services are available seven days a week and include physical, occupational, and speech therapy. The staff is dedicated to ensuring that each resident receives personalized care tailored to their individual needs.
Care Approach & Staff
The care approach at Mission de la Casa emphasizes compassion and professionalism. Many reviews highlight the dedication of the nursing and therapy teams, noting their enthusiasm in helping residents recover. While some families have reported positive experiences with the staff’s attentiveness and support, others have expressed concerns about responsiveness and the handling of urgent needs.
Who They Serve
Mission de la Casa serves a diverse population, including individuals requiring short-term rehabilitation and those needing long-term custodial care. The facility also provides specialized memory care for residents with cognitive impairments.
Living Options & Amenities
The facility maintains a clean environment and provides comfortable living spaces for residents. Families have noted the importance of cleanliness and the overall atmosphere of the facility, which aims to create a home-like experience for its residents.
What Families Say
Feedback from families is mixed. Many appreciate the caring nature of the staff and the quality of rehabilitation services, particularly the physical therapy team, which has helped residents regain mobility. However, some families have raised serious concerns regarding the responsiveness of the nursing staff, particularly during urgent situations. Instances of delays in assistance and communication issues have been reported, leading to frustration among families.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding staff responsiveness and communication. Some families have expressed dissatisfaction with the management’s handling of urgent care needs and the overall professionalism of certain staff members.
Summary
Overall, Mission de la Casa Nursing and Rehabilitation Center offers a range of skilled nursing and rehabilitation services in a supportive environment. While many families have had positive experiences with the staff and rehabilitation programs, there are notable concerns regarding responsiveness and management practices that potential residents and their families may want to consider.
