Overview
MediLodge of Livonia, located in Livonia, Michigan, is a provider of long-term skilled nursing care and short-term rehabilitation solutions. The facility aims to offer a wide continuum of healthcare services designed to restore health, improve daily functioning, and enhance independence for its residents.
Services & Support
MediLodge of Livonia provides various services, including skilled nursing, rehabilitation, physical therapy, and occupational therapy. The facility is focused on delivering compassionate care tailored to individual needs, making it suitable for both short-term and long-term stays.
Care Approach & Staff
The care approach at MediLodge of Livonia emphasizes teamwork and collaboration among staff members. While some reviews highlight the professionalism and friendliness of certain staff, particularly in the therapy department, there are concerns regarding the demeanor of some front desk personnel and night shift staff. This has led to mixed feedback about the overall staff experience.
Who They Serve
MediLodge of Livonia serves a diverse population, including those requiring skilled nursing care and rehabilitation services. Families seeking a supportive environment for their loved ones may find the facility’s offerings beneficial, although experiences can vary widely.
Living Options & Amenities
The facility is noted for its clean environment and pleasant atmosphere. Residents have access to various amenities, including outdoor garden areas for relaxation and social interaction. However, some reviews indicate that there may be issues with room assignments and communication regarding resident care.
Dining & Activities
MediLodge of Livonia provides dining options and activities designed to engage residents and enhance their quality of life. Reviews mention an active activities department, with residents looking forward to daily interactions with staff.
What Families Say
Feedback from families is mixed. While some express satisfaction with the care and cleanliness of the facility, others report negative experiences, including concerns about staff professionalism and communication. Positive mentions often highlight specific staff members who have made a positive impact during the admissions process or through therapy.
Room for Improvement
There are notable areas for improvement at MediLodge of Livonia, particularly regarding staff professionalism and communication. Several reviews mention issues with the front desk staff and the need for better training or support for employees in customer-facing roles.
Summary
MediLodge of Livonia offers a range of services aimed at providing quality care for residents in need of skilled nursing and rehabilitation. While the facility has strengths, particularly in its clean environment and some dedicated staff, family experiences can vary significantly. Prospective residents and their families may wish to consider both positive and negative feedback to make an informed decision.
