Overview
Medical Hill Healthcare Center, located in Oakland, California, is a Medicare- and Medicaid-certified skilled nursing and rehabilitation facility. The center offers both short-term rehabilitation and long-term care in a warm, home-like environment, focusing on compassionate, individualized care that promotes healing and quality of life.
Services & Support
The facility provides a range of services including skilled nursing care available 24/7, individualized care planning, IV therapy, wound management, and oversight by an on-site medical director. Additionally, residents have access to physical, occupational, speech, and respiratory therapy to aid in their recovery following surgery, illness, or injury.
Care Approach & Staff
The staff at Medical Hill Healthcare Center is noted for being caring and attentive. Reviewers have highlighted the teamwork among the nurses and other staff members, creating a supportive environment for residents. The facility is described as clean and organized, contributing to a positive atmosphere for both patients and their families.
Who They Serve
Medical Hill Healthcare Center serves individuals requiring skilled nursing care, rehabilitation services, and those in need of long-term care. The facility aims to cater to a variety of needs, ensuring that residents receive personalized attention and support.
Levels of Care
The center specializes in both short-term rehabilitation and long-term skilled nursing care. This includes comprehensive therapy services designed to help residents regain strength and independence after medical events.
Living Options & Amenities
The facility offers a home-like setting that is designed to promote comfort and well-being. While some reviews have raised concerns about room arrangements, many appreciate the overall environment and cleanliness of the facility.
Dining & Activities
Although specific details about dining and activities are not extensively covered, the overall positive remarks about the staff suggest that there are efforts to maintain a supportive and engaging experience for residents.
What Families Say
Feedback from families is mixed. Some express gratitude for the care provided, praising the staff’s dedication and the facility’s cleanliness. Others, however, have raised concerns regarding communication issues and the adequacy of care, particularly in relation to medication management and room assignments.
Room for Improvement
Several reviews indicate challenges related to communication and the adequacy of care. Some families have reported difficulties in reaching staff and concerns about the quality of referrals to other facilities. Additionally, there are mentions of overcrowding and inadequate room arrangements, which may affect residents’ comfort and care.
Summary
Medical Hill Healthcare Center in Oakland, California, offers skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the care and teamwork among staff, there are notable concerns regarding communication and room assignments that potential residents and their families may want to consider.
