Overview
Matthews Health & Rehab Center, located in Matthews, North Carolina, offers a range of skilled nursing and rehabilitation services in a welcoming environment. The facility is committed to providing personalized care tailored to the unique needs and preferences of each resident. With a focus on compassionate support, Matthews Health & Rehab aims to enhance the quality of life for its residents.
Services & Support
The center provides a variety of services, including skilled nursing care, rehabilitation, and physical therapy. Residents benefit from a dedicated team of nursing staff and therapists who work collaboratively to create individualized care plans. Social worker support is also available, ensuring that families receive guidance throughout the care process.
Care Approach & Staff
Matthews Health & Rehab Center emphasizes a compassionate and engaging approach to care. Residents are treated as individuals, with attention given to their specific needs. Many reviews highlight the staff’s dedication and the positive impact they have on residents’ experiences. The activities team, in particular, is noted for fostering a sense of community and engagement among residents.
Levels of Care
The facility offers skilled nursing care and rehabilitation services, catering to residents recovering from various conditions. The Progressive Path Program (PATH) is a unique care model designed to support residents in their recovery while facilitating a safe return home. This program combines evidence-based practices with transparent communication to enhance patient outcomes.
Living Options & Amenities
Matthews Health & Rehab Center features a well-maintained facility with a variety of amenities. Residents can enjoy a vibrant atmosphere with numerous activities designed to promote socialization and engagement. The facility is described as having a beautiful campus, contributing to a pleasant living environment.
Dining & Activities
The center offers a range of dining options and activities to keep residents engaged and active. Reviews frequently mention the activities department’s efforts to create a lively atmosphere, with events tailored to residents’ interests. Whether through arts and crafts, music therapy, or themed social events, there is always something happening to enhance the residents’ experience.
What Families Say
Families have expressed gratitude for the care their loved ones receive at Matthews Health & Rehab Center. Many reviews commend the staff for their kindness and professionalism, with particular praise for the activities team, which plays a crucial role in helping residents feel welcomed and engaged. Positive experiences shared by families highlight the facility’s commitment to creating a supportive environment.
Room for Improvement
While many families report positive experiences, there have been some concerns regarding responsiveness and communication from certain staff members. A few reviews mention delays in response times to calls for assistance and challenges in navigating administrative processes. Addressing these issues could further enhance the overall experience for residents and their families.
Summary
In summary, Matthews Health & Rehab Center offers skilled nursing and rehabilitation services in a supportive and engaging environment. With a dedicated team and a focus on personalized care, the facility strives to enhance the quality of life for its residents. Families have expressed appreciation for the compassionate care provided, although there are areas for improvement in communication and responsiveness. Overall, Matthews Health & Rehab Center is a viable option for those seeking care in Matthews, North Carolina.
