Overview
Inglis House, located in Philadelphia, Pennsylvania, is a facility that provides care for individuals with disabilities. The organization aims to help residents achieve their goals and live fulfilling lives. However, experiences shared by families indicate a mix of satisfaction and concern regarding the quality of care and overall environment.
Services & Support
Inglis House offers various services designed to support individuals with disabilities. While specific services are not detailed in the reviews, the overarching goal of the organization is to enable residents to reach their potential and enhance their quality of life.
Care Approach & Staff
Feedback from families suggests a significant variability in the quality of care provided at Inglis House. Some reviews indicate that staff members may lack empathy and that the attitude of certain caregivers can be poor. Reports of cleanliness issues and inadequate attention to residents’ needs, particularly during weekends, have been highlighted. This inconsistency in care may depend on the specific staff members on duty.
What Families Say
Families have expressed a range of sentiments about Inglis House. While some appreciate the joy brought to residents by activities such as music performances, others have raised serious concerns about the treatment and care their loved ones receive. Issues such as poor communication, unresponsiveness from staff, and unsatisfactory living conditions have been noted. One reviewer mentioned that the organization seems to have improved somewhat following their feedback, indicating that there may be ongoing efforts to address concerns.
Room for Improvement
Several reviews point to areas needing attention, particularly regarding staff accountability and the overall environment of care. Concerns about cleanliness, the quality of food, and the responsiveness of the administrative team have been raised. Families have expressed frustration with the lack of communication and support when trying to address issues.
Summary
Inglis House provides care for individuals with disabilities in Philadelphia, Pennsylvania. While the organization has a mission to support residents in achieving their goals, feedback indicates that there are significant challenges in the consistency and quality of care. Families have noted both positive experiences and serious concerns, particularly regarding staff attitudes and the overall environment. Continued efforts to improve communication and care standards may be essential for enhancing the experience for residents and their families.
