Overview
Haven of Arcola, located in Arcola, Illinois, is dedicated to providing quality skilled nursing, long-term care, and short-term rehabilitation services in a compassionate and supportive environment. The facility aims to offer expert medical care and personalized attention to its residents, ensuring they feel welcome and comfortable during their stay.
Services & Support
At Haven of Arcola, a variety of services are available to meet the diverse needs of residents. These include skilled nursing, rehabilitation, hospice care, assisted living, memory care, and respite care. The staff is committed to guiding residents through their recovery processes and managing chronic health conditions effectively.
Care Approach & Staff
The care approach at Haven of Arcola emphasizes compassion and support. Residents have noted the kindness of the staff, highlighting their dedication to providing attentive care. While some reviews mention concerns about staffing levels affecting residents’ freedom to enjoy outdoor activities, the overall sentiment reflects a caring environment where residents feel safe and well cared for.
Who They Serve
Haven of Arcola serves individuals requiring skilled nursing care, rehabilitation services, and support for chronic health conditions. The facility also accommodates those in need of hospice and memory care services, making it a versatile choice for families seeking comprehensive care options.
Living Options & Amenities
The facility provides a home-like environment, which has been appreciated by residents. Reviews indicate that cleanliness is a priority, with many noting that their rooms are well-maintained and comfortable.
What Families Say
Families have expressed satisfaction with the level of care provided at Haven of Arcola. One family member noted the cleanliness of the rooms and the attention their loved one received from staff. Another resident reflected positively on their experience, stating that while they felt restricted at times, they were never mistreated and appreciated the kindness shown by the staff.
Room for Improvement
Some residents have mentioned concerns regarding the staffing levels, which can affect the ability to engage in outdoor activities. While the staff is kind and attentive, increasing staffing may enhance the overall experience for residents.
Summary
Haven of Arcola offers a range of services in a compassionate environment, making it a suitable option for individuals needing skilled nursing, rehabilitation, and memory care. The facility’s commitment to cleanliness and attentive care is reflected in the positive feedback from residents and their families, although there is room for improvement in staffing levels to enhance resident mobility and engagement.