Overview
Haven Health Tucson, located in Tucson, Arizona, is a multi-level skilled nursing facility dedicated to providing patients with a fully renovated rehabilitation floor for skilled care and short-term stays. The facility aims to create a safe environment where residents can thrive, offering 24-hour nursing care along with various therapies such as physical therapy, occupational therapy, and speech pathology.
Services & Support
Haven Health Tucson offers a range of services designed to support individuals recovering from illnesses or injuries. This includes skilled nursing care, short-term rehabilitation, long-term rehabilitation, and memory care. The facility emphasizes compassionate care, with staff members committed to listening to residents’ needs and providing attentive support throughout their recovery journey.
Care Approach & Staff
The staff at Haven Health Tucson is noted for their compassionate approach to care. Many reviews highlight the kindness and professionalism of the caregivers, nurses, and therapists. Residents have expressed appreciation for the attentiveness of the team, who strive to make the recovery process as comfortable as possible. However, there are also concerns about care consistency and responsiveness, particularly in urgent situations.
Who They Serve
Haven Health Tucson primarily serves older adults who require skilled nursing services. This includes individuals needing short-term rehabilitation following surgery or illness, as well as those requiring long-term care for chronic health conditions. The facility is designed to accommodate various levels of care, ensuring that each resident receives the appropriate support for their specific needs.
Levels of Care
The facility provides multiple levels of care, including short-term rehabilitation for those expected to fully recover, and long-term rehabilitation for individuals with chronic or severe conditions. Residents can receive assistance with daily living tasks, medical care, and various therapies tailored to their recovery goals.
Dining & Activities
While specific details about dining and activities were not highlighted in the reviews, the overall experience suggests that residents are encouraged to engage in activities that support their recovery. However, some feedback indicates dissatisfaction with the quality of food provided, with calls for improvement in this area.
Room for Improvement
Several reviews express concerns regarding the responsiveness of staff in urgent situations, particularly related to bathroom assistance and timely evaluations. Additionally, there are mentions of inconsistent care, which some families found troubling. Addressing these issues could enhance the overall quality of care at Haven Health Tucson.
Summary
Haven Health Tucson offers a range of skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the compassionate care provided by staff, there are areas that require attention, particularly in responsiveness and care consistency. Families considering Haven Health Tucson for their loved ones should weigh the positive experiences alongside the noted challenges to make an informed decision.
