Overview
Golden Acres Living and Rehabilitation, located in Dallas, Texas, is a facility that offers both short-term rehabilitation and long-term care. The mission of the facility is to create a sense of community through dedicated and compassionate staff who aim to provide exceptional care and service to residents. While some families express satisfaction with the care provided, others have raised concerns about cleanliness and staff responsiveness.
Services & Support
Golden Acres provides a variety of services, including in-house therapy programs that are customizable to meet individual patient needs. The facility offers rehabilitation services and is equipped to handle memory care, ensuring that residents receive appropriate support based on their specific conditions. Social worker support is also available to assist families and residents with their needs.
Care Approach & Staff
The care approach at Golden Acres emphasizes collaboration between staff, residents, and their families to create effective care plans. While many families commend the nursing and therapy teams for their attentiveness and professionalism, some reviews indicate issues with staff attitudes and responsiveness, particularly during times of staff shortages.
Who They Serve
Golden Acres serves a diverse population of residents, including those requiring memory care and rehabilitation. Many families appreciate the individualized attention their loved ones receive, noting that staff members often greet residents warmly and foster a community atmosphere.
Living Options & Amenities
Residents at Golden Acres benefit from private rooms that include amenities such as cable TV and free Wi-Fi. The facility features a clean environment, although some families have reported inconsistencies in cleanliness and odor. Residents enjoy access to various activities, including games and therapy sessions, which contribute to an engaging living experience.
Dining & Activities
The dining experience at Golden Acres has received positive feedback, with residents enjoying the food options available. The facility also offers a variety of activities designed to keep residents engaged and active, including arts and crafts, music, and religious services.
What Families Say
Families have shared mixed experiences regarding Golden Acres. While some express gratitude for the care their loved ones receive and highlight the friendly staff, others have voiced concerns about cleanliness and staff communication. Positive comments often focus on the therapy programs and the supportive community atmosphere, whereas negative feedback points to specific instances of poor service and maintenance issues.
Room for Improvement
Several reviews indicate that there are areas for improvement at Golden Acres, particularly regarding staff responsiveness during peak times and the cleanliness of certain areas. Some families have noted that issues such as maintenance delays and staff shortages need to be addressed to enhance the overall quality of care.
Summary
Golden Acres Living and Rehabilitation in Dallas, Texas, offers a range of services aimed at providing quality care for residents. While many families appreciate the dedicated staff and therapy programs, concerns regarding cleanliness and staff responsiveness persist. Families considering Golden Acres should weigh the positive aspects of community and care against the noted challenges.
