Overview
Fairlane Senior Care & Rehab Center, located in Detroit, Michigan, has been serving the community for many years by providing both short-term rehabilitation and long-term care. The facility aims to create a supportive environment where residents can live comfortably, whether for a few weeks or as a long-term home. However, experiences reported by families indicate significant concerns regarding the quality of care and cleanliness.
Services & Support
Fairlane offers a range of services including short-term rehabilitation, physical therapy, occupational therapy, and speech therapy available seven days a week. The facility also provides long-term care, medication dispensing, and management. Despite these offerings, many families have expressed dissatisfaction with the execution of these services, particularly in relation to the care provided by staff and the attention to residents’ needs.
Care Approach & Staff
The care approach at Fairlane is intended to honor the individual needs of residents while providing essential healthcare services. However, reviews indicate that the staffing levels may be inadequate, leading to neglect in care. Families have reported instances of unprofessional behavior among staff and a lack of timely responses to residents’ needs, raising concerns about the overall effectiveness of the care provided.
Who They Serve
Fairlane primarily serves elderly individuals requiring rehabilitation or long-term care. While some families have reported positive experiences regarding the attention their loved ones received, many others have voiced serious concerns about the quality of care, including neglect and poor hygiene.
Living Options & Amenities
The facility offers modern amenities such as Wi-Fi, flat-screen TVs, cable TV, and a salon/barbershop. Dining is presented in a restaurant-style format. However, reviews highlight issues with food service, including late deliveries and dietary restrictions not being properly accommodated, which have led some residents to seek alternative food options.
What Families Say
Feedback from families is mixed. While some have praised specific staff members for their dedication and care, many others have reported alarming experiences, including unclean conditions, neglected personal hygiene, and inadequate responses to medical needs. Accounts of residents being left without proper care, such as not receiving showers or meals, have raised serious concerns about the facility’s overall standards.
Room for Improvement
Numerous reviews highlight a need for significant improvements in cleanliness, staff responsiveness, and overall care quality. Families have expressed concern about the potential neglect of residents, emphasizing the importance of adequate staffing and attention to individual needs.
Summary
Fairlane Senior Care & Rehab Center in Detroit, Michigan, aims to provide quality care and a supportive environment for its residents. However, the facility faces serious challenges regarding cleanliness, staff professionalism, and the overall quality of care. Families are encouraged to thoroughly evaluate their options and consider the experiences shared by others before making a decision.
