Overview
Elmhurst Care Center, located in East Elmhurst, New York, is a 240-bed facility that offers 24-hour comprehensive care to adults of all ages. The center aims to provide rehabilitative health care, helping individuals regain skills necessary for their independence. Elmhurst Care Center is licensed by the Department of Health and participates in Medicare and Medicaid programs.
Services & Support
Elmhurst Care Center provides a range of services that include skilled nursing, rehabilitation, physical therapy, occupational therapy, and social worker support. The facility is designed to cater to both geriatric adults requiring round-the-clock care and younger adults in need of cognitive and rehabilitative programs.
Care Approach & Staff
The staff at Elmhurst Care Center has received mixed feedback from families and residents. While many have praised the social workers and rehabilitation staff for their attentiveness and professionalism, some reviews highlight concerns regarding the quality of care provided to residents. Instances of insufficient monitoring and support for patients have been noted, particularly regarding meal assistance and medication management.
Who They Serve
Elmhurst Care Center serves a diverse population, including elderly individuals requiring skilled nursing and rehabilitation as well as younger adults needing cognitive support. The facility also offers memory care and adult day care services.
Levels of Care
The facility provides various levels of care, including skilled nursing care, rehabilitation services, and assistance for residents with memory-related conditions.
Dining & Activities
While the facility is noted for its cleanliness and friendly atmosphere, some reviews indicate that the dining experience could benefit from improvements, particularly in meal assistance for residents who require help.
What Families Say
Feedback from families varies significantly. Some express gratitude for the care their loved ones received, particularly in rehabilitation and social support, noting the dedication of the staff. However, other families have raised serious concerns about the facility’s ability to provide adequate care, citing instances of neglect and poor response to patients’ needs.
Room for Improvement
Several reviews indicate a need for improvement in the monitoring and care of residents, particularly for those with more complex needs. Concerns about communication and responsiveness from staff have also been expressed, suggesting that the facility may benefit from enhanced training and accountability measures.
Summary
Elmhurst Care Center offers a range of services aimed at supporting the rehabilitation and care of adults. While many families have had positive experiences, particularly with the rehabilitation and social work teams, there are notable concerns regarding the overall quality of care and attention to residents’ needs. Families considering this facility should weigh both the positive testimonials and the critical feedback when making their decision.