Overview
Elderwood at Burlington, located in Burlington, Vermont, provides a supportive environment for seniors requiring long-term care or short-term rehabilitation. The facility aims to assist residents through various life transitions, offering a warm and inviting atmosphere that reflects the natural beauty of Lake Champlain.
Services & Support
Elderwood at Burlington offers a range of services, including skilled nursing care, rehabilitation programs, and home health support. The facility features two spacious rehabilitation gyms equipped with state-of-the-art equipment, accommodating physical, occupational, and speech therapy. Additionally, a respiratory therapist is available to assist skilled nursing patients who require oxygen therapy.
Care Approach & Staff
The staff at Elderwood at Burlington are noted for their responsiveness and professionalism. Many reviews highlight the dedication of caregivers and nurses who strive to meet the individual needs of residents. However, there are concerns regarding staff turnover, which may affect continuity of care. Families appreciate the communication provided by the care team, helping them stay informed about their loved ones’ progress.
Dining & Activities
While the facility offers a variety of meals, feedback regarding the dining experience has been mixed. Some residents and families have expressed dissatisfaction with the quality and temperature of the food served, noting that it often lacks adequate nutrition and is sometimes served lukewarm. Despite these concerns, the facility does provide alternative menu options and encourages family members to supplement residents’ meals if needed.
What Families Say
Reviews reflect a range of experiences at Elderwood at Burlington. Many families appreciate the clean environment and the engaging activities available for residents, including visits from therapy dogs. However, some families have raised serious concerns about neglect and communication issues, particularly regarding medication administration and timely responses to call buttons. Overall, while there are positive experiences shared, there are also significant areas that require improvement.
Room for Improvement
Feedback indicates a need for enhancements in food quality and staff stability. Families have expressed concerns about the high turnover rate among caregivers, which can disrupt the continuity of care. Additionally, some residents have reported dissatisfaction with meal portions and overall dining experiences. Addressing these issues may improve the overall quality of care and resident satisfaction at Elderwood at Burlington.
