Overview
Eldercrest Rehabilitation and Healthcare Center, located in Munhall, Pennsylvania, is a skilled nursing facility dedicated to providing a comfortable home for both short-stay and long-term residents. The center emphasizes a resident-centered approach, tailoring care plans to meet the individual needs of each resident. The staff at Eldercrest strives to create a warm and welcoming environment, believing that their compassionate care significantly impacts the lives of those they serve.
Services & Support
Eldercrest offers a variety of services including skilled nursing, rehabilitation, physical therapy, and social worker support. The facility is designed to support residents’ recovery and well-being through personalized care plans that focus on effective therapies and treatments. The team is committed to maintaining open communication with families to ensure they are informed and involved in their loved ones’ care.
Care Approach & Staff
The staff at Eldercrest is noted for their friendliness and attentiveness. Many reviews highlight the dedication of the nursing and therapy staff, who are described as caring and supportive. However, some feedback indicates inconsistency in staff performance, particularly during evening shifts, where a few staff members were reported as unkind. Overall, the facility aims to foster a family-like atmosphere among residents and staff.
Living Options & Amenities
Eldercrest provides a cozy environment with clean facilities, although there have been some concerns about cleanliness and odors reported by residents and visitors. The center features communal areas for activities and dining, promoting social interaction among residents. Dining options are available, with staff accommodating individual dietary preferences.
What Families Say
Families generally express satisfaction with the care provided at Eldercrest, noting the supportive atmosphere and the staff’s commitment to resident well-being. Many appreciate the motivation and encouragement provided by the therapy team during rehabilitation. However, there are contrasting experiences reported regarding the attentiveness of staff, particularly during night shifts, and issues with communication during discharge planning.
Room for Improvement
While many families have had positive experiences, there are notable concerns regarding staffing levels and responsiveness. Some reviews reflect frustrations with communication from the administrative team and the discharge process, highlighting a need for improved coordination and follow-up care instructions.
Summary
Eldercrest Rehabilitation and Healthcare Center offers a range of services aimed at supporting residents through rehabilitation and skilled nursing care. While many families commend the compassionate staff and clean environment, there are areas for improvement, particularly in communication and staff consistency. Families considering Eldercrest for their loved ones should weigh these experiences as part of their decision-making process.