Overview
Edenbrook Appleton, located in Appleton, Wisconsin, is a skilled nursing facility that offers a range of services including post-acute rehabilitation and long-term care. The facility aims to provide a supportive and nurturing environment for residents, including specialized care for those with dementia and Alzheimer’s. Despite its aspirations to be a community pillar, feedback from families indicates significant concerns regarding staffing levels and management practices.
Services & Support
Edenbrook Appleton provides several essential services, including skilled nursing, rehabilitation, hospice care, and memory care. The facility emphasizes a family-like atmosphere and aims to cater to the specific needs of its residents. However, feedback suggests that the execution of these services may not always meet the expectations of families, particularly regarding the consistency of care and responsiveness of staff.
Care Approach & Staff
The care approach at Edenbrook Appleton is designed to foster a sense of community among residents and staff. While some families have praised individual staff members for their kindness and dedication, many reviews highlight issues with understaffing and poor management. Concerns were raised about the lack of response to care needs and the overall organization within the facility, which has led to dissatisfaction among families.
Dining & Activities
Dining experiences at Edenbrook Appleton have received mixed reviews. Some families noted that the food quality needs improvement, with suggestions to diversify the menu beyond traditional offerings. Activities are organized to foster engagement among residents, but the effectiveness and variety of these activities appear to depend on the staff available at any given time.
Room for Improvement
Many reviews indicate areas needing improvement, particularly in staffing levels and management responsiveness. Families reported concerns about delays in care, lack of attention to resident needs, and overall disorganization. There are also calls for better training for staff to ensure compassionate and effective care.
What Families Say
Feedback from families is varied. While some have expressed gratitude for the care their loved ones received, particularly during end-of-life situations, others have voiced serious concerns about neglect and inadequate attention to medical needs. The overall sentiment reflects a divide between positive experiences with certain staff members and frustrations with the facility’s management and operational challenges.
Summary
Edenbrook Appleton seeks to provide comprehensive care in a supportive environment, but it faces significant challenges related to staffing and management. Families considering this facility should weigh the positive experiences of some staff against the broader concerns regarding care consistency and responsiveness.
