Overview
Eastgate Nursing & Rehabilitation Center, located in East Providence, Rhode Island, is a family-owned facility dedicated to providing professional and compassionate care for its residents. The center is recognized for its commitment to quality care and customer service, making it one of the top nursing homes in Rhode Island. Eastgate offers a variety of services, accommodating both short-term rehabilitation and long-term care needs for individuals with chronic illnesses or dementia.
Services & Support
Eastgate Nursing & Rehabilitation Center provides a range of services, including skilled nursing, rehabilitation, hospice care, and memory care. The facility is equipped to handle complex care needs, ensuring that residents receive the attention and support they require. The staff works diligently to maintain a clean and welcoming environment, contributing to the overall positive experience of residents and their families.
Care Approach & Staff
The staff at Eastgate is noted for their friendliness and compassion. Many reviews highlight the personal connections that staff members build with residents, treating them like family. The nursing and rehabilitation teams are described as attentive and knowledgeable, with a focus on both physical and emotional well-being. However, some feedback indicates that there are occasional concerns regarding staff responsiveness and professionalism.
Living Options & Amenities
Eastgate features a well-maintained building that offers a comfortable and inviting atmosphere. Residents have access to various activities, with daily schedules posted in each room to encourage participation. The facility also provides ample parking, making it convenient for visitors. While the building is older, it is praised for its cleanliness and upkeep.
Dining & Activities
Dining at Eastgate has received mixed reviews. While some residents appreciate the variety and quality of meals, others have noted inconsistencies in the food served, with some meals being less recognizable or appealing. The activities staff is active and engaging, offering a range of options to keep residents occupied, including popular games like BINGO.
What Families Say
Families often express gratitude for the care their loved ones receive at Eastgate. Many reviews commend the staff for their kindness and support during difficult times. However, there are also concerns regarding specific incidents of unprofessional behavior from some staff members, which have impacted families’ overall experiences.
Room for Improvement
Some reviews suggest areas for improvement, particularly in the dietary offerings and staff responsiveness. While many families are satisfied with the care provided, there are mentions of the need for better communication and professionalism in certain situations.
Summary
Eastgate Nursing & Rehabilitation Center offers a supportive environment for residents requiring various levels of care. With a dedicated staff and a focus on quality service, the facility strives to create a welcoming and compassionate atmosphere. While there are areas that could benefit from enhancement, the overall feedback from families indicates a strong commitment to resident well-being and satisfaction.
