Overview
Diversicare – Montgomery, located in Montgomery, Alabama, aims to enhance the quality of life for each patient and resident by restoring abilities and teaching new skills. The facility provides a supportive environment and is staffed with a comprehensive care team dedicated to delivering high-quality healthcare, whether for short-term rehabilitation, complex medical care, or long-term care.
Services & Support
Diversicare – Montgomery offers a range of services including rehabilitation and assisted living. Their focus is on honoring the individuality of each resident, providing hope, confidence, and a desire for independence. The facility is designed to support both the medical and personal needs of its residents.
Care Approach & Staff
The staff at Diversicare is noted for being compassionate and dedicated to the well-being of residents. Many families have expressed gratitude for the care provided, highlighting the professionalism and kindness of the team. However, there are also concerns regarding staff responsiveness and the overall management of care, as some reviews mention instances of neglect and unprofessional behavior from certain staff members.
Who They Serve
Diversicare serves a diverse population, including individuals requiring rehabilitation and those in need of long-term care. Families looking for a facility that emphasizes compassionate care and support for their loved ones may find this center appealing, although experiences can vary significantly.
Living Options & Amenities
The facility is described as clean and welcoming, with a supportive environment for residents. Families have noted the positive atmosphere and the friendly interactions among staff and residents. However, some reviews indicate issues with room cleanliness and the availability of basic amenities.
What Families Say
Feedback from families is mixed. While many appreciate the caring nature of the staff and the clean environment, there are serious concerns raised about the quality of care. Some families reported instances of neglect and poor hygiene, expressing frustration over the lack of timely assistance and communication from staff. Conversely, others have praised the leadership and dedication of certain team members, describing them as compassionate and engaged.
Room for Improvement
There are notable areas for improvement at Diversicare – Montgomery. Several reviews highlight issues such as delayed responses to call lights, inadequate cleaning of rooms, and overall staff professionalism. Families have expressed concerns about the level of care their loved ones received, indicating a need for better management and staff training.
Summary
Diversicare – Montgomery offers a range of services aimed at enhancing the quality of life for its residents. While many families appreciate the compassionate care and supportive environment, there are significant concerns regarding staff responsiveness and the overall management of care. Prospective residents and their families may want to consider both the positive experiences and the areas needing improvement when evaluating this facility.
