Overview
Cypress Garden Center for Nursing and Rehabilitation, located in Flushing, New York, offers a range of therapies and care services designed to support individuals in regaining their independence. The facility is staffed with skilled nurses, therapists, and licensed care professionals who are dedicated to helping residents achieve their personal health goals, whether they are recovering from a hospital stay or require ongoing medical support.
Services & Support
Cypress Garden provides various services, including skilled nursing and rehabilitation. The staff is noted for their professionalism and compassion, ensuring that residents receive attentive care tailored to their specific needs. The facility emphasizes effective communication among the care team, residents, and their families, which is crucial for addressing any issues as they arise.
Care Approach & Staff
The staff at Cypress Garden are frequently described as excellent, compassionate, and professional. Residents and their families appreciate the dedication of the nursing and rehabilitation teams, who work diligently to provide quality care. The concierge service is also highlighted for its friendliness and efficiency, helping to enhance the overall experience for residents and visitors alike.
Who They Serve
Cypress Garden serves a diverse population, including individuals recovering from medical procedures and those in need of long-term care. Family members often express satisfaction with the care provided, noting that their loved ones feel comfortable and well-supported during their stay.
Living Options & Amenities
The facility is noted for its cleanliness and well-maintained environment. Residents have access to a dining area that is kept in good condition, contributing to a positive living experience. Many families report that their loved ones are happy and comfortable in the facility.
Dining & Activities
Cypress Garden offers a variety of dining options and recreational activities to enhance residents’ quality of life. Families have expressed appreciation for the engaging environment and the efforts made by the staff to provide enriching experiences for residents.
What Families Say
Reviews from families highlight a generally positive experience with the care and support at Cypress Garden. Many commend the staff for their responsiveness and dedication. However, some families have faced challenges with communication, particularly regarding phone service, which has been noted as an area needing improvement. Overall, families feel that their loved ones are receiving quality care, with many expressing gratitude for the support provided by the staff.
Room for Improvement
While many families have had positive experiences, there are concerns regarding communication, particularly with phone services. Some reviews mention frustrations with getting through to residents, which can be a significant issue for families trying to stay connected. Addressing these concerns could enhance the overall experience for both residents and their families.
