Overview
Culver West Health Center, located in Los Angeles, California, is a 91-bed skilled nursing and rehabilitation facility. The center emphasizes a team approach to comprehensive treatment, aiming to provide residents with quality care tailored to their individual needs. Staff members are dedicated to creating a nurturing environment conducive to recovery, whether for short-term rehabilitation or long-term care.
Services & Support
Culver West Health Center offers a range of services including skilled nursing care, rehabilitation, and physical therapy. The facility is committed to empowering residents through individualized programs designed to enhance independence and overall well-being. Additionally, social worker support is available to assist families with care planning, discharge planning, and addressing concerns.
Care Approach & Staff
The staff at Culver West Health Center includes a mix of nurses, social workers, and rehabilitation specialists who are reported to be attentive and caring. While some reviews highlight positive interactions with staff members, others have raised concerns about rudeness and poor communication, particularly when attempting to reach management. This inconsistency in staff responsiveness has been noted by families seeking to address issues related to their loved ones’ care.
Who They Serve
Culver West caters to a diverse population, including those requiring skilled nursing care, rehabilitation services, and support for chronic conditions. The facility aims to provide a comfortable atmosphere for both short-term and long-term residents.
Room for Improvement
There are several areas where Culver West Health Center could enhance its services. Multiple reviews indicate issues with lost personal belongings, with families expressing frustration over items not being returned or replaced. Additionally, concerns about staff rudeness and the overall atmosphere have been raised, suggesting a need for improved communication and customer service.
What Families Say
Feedback from families is mixed. Some praise the cleanliness of the facility and the quality of care their loved ones received, noting positive interactions with staff. However, several reviews express significant dissatisfaction, highlighting experiences of rudeness from staff and concerns about the level of care provided. Instances of medical mismanagement and lack of responsiveness from administration have also been reported, contributing to a sense of unease among families.
Summary
Culver West Health Center strives to offer comprehensive skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the care provided by individual staff members, there are notable concerns regarding communication, management responsiveness, and the handling of personal belongings. Prospective residents and their families are encouraged to visit the facility and assess the environment firsthand.
