Overview
Creekside Village, located in Mishawaka, Indiana, is a senior care facility that emphasizes a caring environment for its residents. The community is designed to provide a range of services, including assisted living, skilled nursing, rehabilitation, and hospice care. The staff at Creekside Village is described as friendly and attentive, aiming to create a welcoming atmosphere for both residents and their families.
Services & Support
Creekside Village offers various levels of care, including physical therapy, memory care, respite care, and independent living options. The facility is equipped to support residents with different needs, from short-term rehabilitation to long-term skilled nursing care. Families report that therapy services are a significant part of the care provided, with many residents benefiting from regular physical therapy sessions.
Care Approach & Staff
While some families have expressed satisfaction with the attentiveness and professionalism of the staff, others have raised concerns regarding neglect and communication issues. Instances of residents not receiving timely assistance and staff being unresponsive have been reported. However, there are also positive remarks about the dedication of certain team members and the overall cleanliness of the facility.
Living Options & Amenities
The facility is noted for being clean and well-maintained, contributing to a pleasant living environment. Residents have access to various amenities designed to enhance their comfort and well-being. Many families have highlighted the importance of a clean, odor-free environment as a positive aspect of Creekside Village.
What Families Say
Reviews of Creekside Village reflect a mix of experiences. Some families express gratitude for the care their loved ones received, stating that the staff was friendly and helpful. Others, however, have shared troubling experiences regarding neglect and poor communication, leading to a lack of trust in the facility’s ability to care for residents adequately. Families have noted both positive and negative aspects of the staff’s attentiveness, with some praising specific caregivers while criticizing the overall management.
Room for Improvement
There are several areas where Creekside Village could enhance its services. Families have pointed out issues related to staff responsiveness, communication, and the management of resident care. Instances of neglect, such as residents not receiving timely assistance and inadequate responses to calls for help, have been highlighted as critical concerns. Addressing these issues may improve the overall experience for residents and their families.
Summary
Creekside Village presents a mixed picture of care and support. While many families appreciate the friendly staff and clean environment, concerns about neglect and communication issues remain prominent. It is crucial for prospective residents and their families to weigh these experiences when considering Creekside Village as a care option.
