Overview
Creekside Transitional Care & Rehabilitation, located in Meridian, Idaho, offers a range of services focused on short-term rehabilitation and long-term care. While some families have reported positive experiences, others have expressed significant concerns regarding the quality of care and overall environment.
Services & Support
Creekside provides various services including physical therapy, occupational therapy, and memory care. The therapy teams have received praise for their professionalism and effectiveness, helping residents regain strength and mobility. However, there have been complaints about staffing levels, leading to delays in care and inadequate attention to resident needs.
Care Approach & Staff
The staff at Creekside has been described as caring and compassionate by some families, who appreciate the personal attention given to their loved ones. However, others have reported issues with responsiveness, particularly regarding call lights and basic care needs. Some reviews indicate that staff members are often overwhelmed and short-staffed, which may impact the overall quality of service.
Who They Serve
Creekside serves a diverse population, including individuals requiring rehabilitation after surgery or illness, those needing memory care, and residents in need of long-term support. Families have shared mixed experiences regarding the facility’s ability to meet the specific needs of vulnerable adults.
Dining & Activities
Residents have access to various activities, including bingo and crafts, which some find enjoyable. However, there are significant concerns about the quality and variety of food provided. Reports indicate that meals can be unappetizing and poorly portioned, leading to dissatisfaction among residents and their families.
Room for Improvement
Several reviews highlight issues related to room conditions, including temperature control and cleanliness. Families have noted unpleasant odors and inadequate responses to maintenance requests. Additionally, concerns have been raised about the adequacy of care for residents with specific needs, particularly those requiring more attentive monitoring.
What Families Say
Family feedback is mixed, with some expressing gratitude for the care provided and others detailing distressing experiences. While some families feel their loved ones received excellent therapy and support, others have reported neglect and dissatisfaction with the overall management of care. This disparity suggests variability in experiences that potential residents should consider.
Summary
Creekside Transitional Care & Rehabilitation presents a complex picture of care. While there are dedicated staff members and effective therapy programs, significant concerns about staffing levels, responsiveness, and the quality of the physical environment have been raised. Families should weigh these factors carefully when considering Creekside for their loved ones.
