Overview
Complete Care at Hyattsville, located in Hyattsville, Maryland, is recognized as one of the most comprehensive sub-acute care facilities in the region. The facility offers 270 beds, primarily in private rooms, and provides a range of medical services including post-acute care, rehabilitation, pulmonary management, transitional care, pain management, hospice care, on-campus dialysis, IV therapy, and complex wound care.
Services & Support
The services at Complete Care at Hyattsville encompass various aspects of medical care, focusing on rehabilitation and transitional care. The facility also provides specialized services such as hospice care and complex wound management, aiming to meet the diverse needs of its residents.
Care Approach & Staff
The staff at Complete Care at Hyattsville are noted for being friendly, approachable, and committed to providing quality care. Many reviews highlight the professionalism and attentiveness of the nursing staff and support teams, creating a welcoming atmosphere for residents and their families. However, there are mentions of the facility needing upgrades, particularly in common areas and resident rooms.
Who They Serve
Complete Care at Hyattsville serves a diverse population, including those requiring rehabilitation, hospice care, and memory care. Families appreciate the comfort their loved ones find in the facility, with many expressing satisfaction with the care provided.
Living Options & Amenities
The facility primarily offers private rooms, ensuring a degree of privacy for residents. While the environment is described as clean and well-staffed, some reviews indicate that the facility’s age shows in certain areas, suggesting a need for updates to enhance the overall living experience.
Dining & Activities
Feedback regarding the quality of food has been mixed, with some residents expressing dissatisfaction about the variety and quality of meals. This aspect may be an area for improvement as families seek assurance that their loved ones receive nutritious and enjoyable meals.
What Families Say
Families have shared positive experiences with the staff, noting their friendliness and professionalism. Many reviews emphasize the supportive nature of the reception staff, who assist families with navigating the facility. However, some concerns have been raised about communication, particularly regarding responsiveness to phone calls.
Room for Improvement
While many families appreciate the care provided, there are noted concerns regarding the facility’s need for upgrades, particularly in common areas and resident rooms. Additionally, some families have experienced issues with food quality and responsiveness to inquiries, which could benefit from further attention.
Summary
Complete Care at Hyattsville offers a range of medical and rehabilitative services in a supportive environment. While the staff receives high praise for their commitment and care, the facility itself may require updates to improve the overall experience for residents and their families. Families can find reassurance in the attentive staff and the variety of services offered, but should be aware of the noted areas for improvement.
