Overview
Carmel Hills Care Center, located in Monterey, California, is a family-owned skilled nursing facility that has been serving the community since 2004. Recognized by U.S. News as one of the best skilled nursing facilities in California for 2022, Carmel Hills emphasizes quality care and a family-oriented environment over revenue. The facility specializes in both short-term rehabilitation and long-term care, aiming to create a home-like atmosphere for its residents.
Services & Support
Carmel Hills Care Center offers a range of services including skilled nursing, rehabilitation, hospice care, and memory care. The facility provides 24/7 personalized healthcare services tailored to meet the unique needs of each resident. The rehabilitation team focuses on restoring mobility and range of motion through individualized care plans, while social worker support is available to assist families in navigating care options.
Care Approach & Staff
The staff at Carmel Hills is noted for their professionalism and compassion, with many team members having extensive tenure at the facility. Residents benefit from a collaborative approach to care, where nurses, nursing assistants, and therapists work together to ensure each individual receives attentive and personalized support. Families have expressed appreciation for the staff’s ability to create a warm and welcoming environment, making residents feel like part of a family.
Who They Serve
Carmel Hills Care Center serves a diverse population, including individuals recovering from surgery, those needing long-term care, and hospice patients. The facility is designed to accommodate various levels of care, ensuring that residents receive the appropriate support based on their specific health needs.
Living Options & Amenities
The facility features thoughtfully designed spaces, including beautiful outdoor courtyards that promote social interaction and therapeutic benefits. Residents can engage in a variety of activities, including family barbecues and a full calendar of recreational events, fostering a sense of community and joy.
Dining & Activities
Carmel Hills places importance on dining and activities, providing nutritious meals that cater to residents’ preferences. The activities team is dedicated to creating engaging programs that enhance residents’ quality of life, contributing to a vibrant and active community atmosphere.
What Families Say
Families have praised Carmel Hills Care Center for the exceptional care provided to their loved ones. Many reviews highlight the dedication of the staff and the positive impact of the environment on recovery. However, some concerns regarding personal belongings have been noted, emphasizing the importance of being cautious with valuables.
Room for Improvement
While many families report positive experiences, there have been mentions of issues related to theft of personal belongings. It may be advisable for families to refrain from bringing valuable items to the facility.
Summary
Carmel Hills Care Center is a skilled nursing facility in Monterey, California, that prides itself on providing high-quality, compassionate care. With a focus on rehabilitation and a supportive environment, families can feel confident in the care their loved ones will receive. The facility’s commitment to creating a family-oriented atmosphere enhances the overall experience for both residents and their families.
