Overview
Canyon Transitional Rehabilitation Center, located in Albuquerque, New Mexico, is a 73-bed skilled nursing facility that provides a range of services including post-hospital short-term rehabilitation, long-term care, and respite care. The center is recognized as a WE HONOR VETERANS partner and accepts Medicare, Medicaid, and most private insurances. With a focus on helping patients transition back home, Canyon Transitional offers specialized programs designed to meet individual rehabilitation needs.
Services & Support
Canyon Transitional provides a variety of services tailored to the unique needs of its residents. These include skilled nursing, physical therapy, memory care, and rehabilitation services. The facility also offers respite care, allowing families to find temporary relief while ensuring their loved ones receive quality care. The dedicated staff, including nurses and therapists, work closely with patients to create personalized care plans that address both medical and emotional needs.
Care Approach & Staff
The staff at Canyon Transitional is noted for their professionalism and attentiveness. Many reviews highlight the competence of the medical staff and their willingness to engage with patients regarding their care decisions. The physical and occupational therapists are recognized for tailoring therapy sessions to meet individual and group needs, contributing to positive rehabilitation outcomes. However, some feedback indicates challenges in communication, particularly regarding responsiveness to calls and inquiries.
Dining & Activities
Dining experiences at Canyon Transitional have received positive remarks, with many describing the meals as extraordinary for institutional food. The kitchen staff is noted for being responsive to individual dietary requests. Additionally, the activities personnel are praised for their engaging and humorous approach, making the activities enjoyable for both long- and short-term patients.
What Families Say
Families have expressed a mix of satisfaction and concern regarding the care provided at Canyon Transitional. Many appreciate the clean environment and friendly staff, highlighting positive experiences with the rehabilitation process. However, some families have raised issues regarding communication and responsiveness from the administration, particularly when trying to coordinate care transitions. While several reviews commend the overall quality of care, there are concerns about the consistency of service, especially related to dietary needs and timely communication.
Room for Improvement
Despite the positive feedback, there are areas identified for improvement. Some families have reported difficulties in reaching staff members by phone and receiving timely updates about their loved ones. Additionally, there have been concerns regarding the accuracy of dietary provisions and the need for improved communication during care transitions.
Summary
Canyon Transitional Rehabilitation Center offers a comprehensive range of skilled nursing and rehabilitation services in a supportive environment. While many families commend the quality of care and the attentiveness of the staff, challenges with communication and dietary management have been noted. Overall, Canyon Transitional is committed to providing a rehabilitative experience aimed at helping patients return to their active lives.
