Overview
Brooklyn Queens Nursing Home, located in Brooklyn, New York, is a 140-unit nursing facility situated in the historic East New York neighborhood. The facility offers a range of services aimed at providing care and support for its residents, though experiences reported by families have varied significantly.
Services & Support
The nursing home provides essential services including physical therapy and social worker support. Families have noted that while some staff members, such as discharge planners, have been helpful and supportive, there have been concerns regarding communication and responsiveness from certain staff.
Care Approach & Staff
The staff at Brooklyn Queens Nursing Home has received mixed reviews. Some families have expressed appreciation for the kindness and professionalism of certain team members, noting that they were attentive and dedicated to the needs of residents. However, there have also been reports of unprofessional behavior from some staff, particularly in communication and responsiveness to family inquiries.
Who They Serve
Brooklyn Queens Nursing Home serves individuals requiring skilled nursing care, including those recovering from medical procedures or needing assistance with daily living activities. The facility aims to support residents through various therapies and social services.
Levels of Care
The nursing home offers skilled nursing care, which includes physical therapy and rehabilitation services. While many residents are there for recovery, the quality of care has been a subject of concern for some families, particularly regarding the attentiveness to individual health needs.
Location & Access
Brooklyn Queens Nursing Home is conveniently located at 2749 Linden Blvd, Brooklyn, NY 11208, making it accessible for families visiting their loved ones.
What Families Say
Feedback from families has been quite polarized. Some have shared positive experiences, highlighting the cleanliness of the facility and the helpfulness of certain staff members. Others have expressed serious concerns about the care provided, citing instances of poor communication and inadequate attention to health issues. Families have noted that it is essential to advocate for their loved ones to ensure their needs are met.
Room for Improvement
Multiple reviews indicate that communication with staff can be inconsistent, with some families experiencing delays in responses and a lack of follow-through on important matters. Additionally, there are calls for improvements in the facility’s overall condition and the quality of food provided to residents.
Summary
Brooklyn Queens Nursing Home offers essential nursing care services in Brooklyn, New York, but experiences reported by families suggest a need for improvement in staff communication and facility conditions. While some staff members have been commended for their support, others have raised concerns about professionalism and attentiveness to residents’ needs. Families are encouraged to remain actively involved in the care of their loved ones to ensure their well-being.
