Overview
Brooklyn Gardens Nursing and Rehabilitation Center, located in Brooklyn, New York, is a state-of-the-art facility dedicated to providing compassionate care that extends beyond medical needs. The facility prides itself on maintaining a clean and welcoming environment, reflecting the culturally diverse community it serves. Patients and their families can expect attentive care from a staff that is committed to respecting individual preferences and needs.
Services & Support
Brooklyn Gardens offers a range of services including physical therapy and social worker support, aimed at aiding residents in their recovery journey. The rehabilitation team receives high praise for their instructive and encouraging approach, helping residents regain their independence. The facility is fully staffed, ensuring that residents receive regular care and attention.
Care Approach & Staff
The staff at Brooklyn Gardens is noted for their friendliness and professionalism. Many reviews highlight the kindness and attentiveness of the nursing staff, which contributes to a positive atmosphere for residents. The rehabilitation team, including physical and occupational therapists, is particularly commended for their supportive and motivating approach, helping residents achieve their rehabilitation goals.
Living Options & Amenities
The facility is described as clean and well-kept, with adequate amenities for residents. Reviewers appreciate the outdoor sitting area and the overall cleanliness of the building. However, some feedback indicates that the facility could benefit from updates in certain areas.
Dining & Activities
While the overall experience at Brooklyn Gardens is positive, some residents have expressed dissatisfaction with the quality of food provided. This aspect has been noted as an area that requires improvement, as it has impacted some families’ overall ratings of the facility.
Location & Access
Brooklyn Gardens is conveniently located near a train station, making it accessible for families visiting their loved ones. The facility has security measures in place, though experiences with front desk staff have been mixed, with some reviews indicating a need for improved customer service.
What Families Say
Families have shared positive experiences regarding the care their loved ones receive, particularly praising the rehabilitation team for their effective and compassionate support. Many reviewers express gratitude for the attentive care provided, noting that their family members feel well cared for and respected. However, there are also concerns raised about specific interactions with security and front desk staff.
Room for Improvement
While Brooklyn Gardens receives many positive reviews, there are areas identified for improvement. The quality of food has been a recurring concern, and some families have reported issues with communication, particularly regarding access to residents on certain floors.
Summary
Brooklyn Gardens Nursing and Rehabilitation Center stands out for its commitment to cleanliness, attentive staff, and effective rehabilitation services. While there are areas that need attention, such as the dining experience and front desk interactions, the overall sentiment from families is one of appreciation for the compassionate care provided to their loved ones.
