Overview
Bethesda Rehab & Senior Care, located in Chicago, Illinois, offers a range of services including skilled nursing, rehabilitation, hospice care, and memory care. The facility is noted for its clean and modern environment, as well as the dedication of its staff, who are often described as caring and attentive.
Services & Support
Bethesda provides a variety of services designed to support residents with different needs. This includes skilled nursing care, rehabilitation services, hospice care, and memory care. Families have reported that the nursing staff is respectful and genuinely concerned about the well-being of the residents. The administrative staff is also highlighted for being friendly and responsive, contributing to a supportive environment for both residents and their families.
Care Approach & Staff
The staff at Bethesda is frequently praised for their compassionate approach to care. Many reviews emphasize the importance of the relationships formed between staff and residents, with descriptions of staff members as being like family. However, some concerns have been raised regarding staffing levels, particularly the nurse-to-resident ratio, which some reviewers feel could be improved to enhance the quality of care.
Who They Serve
Bethesda serves a diverse population, including individuals in need of rehabilitation, hospice care, and memory care. Families have shared experiences of their loved ones receiving care during challenging times, including post-COVID recovery and rehabilitation for injuries.
Dining & Activities
While the staff is often described as wonderful, there are mixed reviews regarding the dining experience and activities available for residents, particularly those with dementia. Some families have expressed a desire for more engaging activities tailored to the needs of residents with memory care challenges.
What Families Say
Overall, families have expressed gratitude for the care provided at Bethesda. Many have noted the positive impact of the staff, describing them as kind and attentive. However, some families have also voiced concerns about the adequacy of care during busy shifts, highlighting the importance of family oversight and communication with staff.
Room for Improvement
A few reviewers have pointed out that the facility could benefit from improved staff accountability and a better nurse-to-resident ratio. Concerns were raised about the quality of food and the availability of activities for residents with dementia. Families are encouraged to stay involved and advocate for their loved ones’ needs.
Summary
Bethesda Rehab & Senior Care offers a supportive environment with a dedicated staff committed to providing quality care. While many families have had positive experiences, particularly with the compassion shown by staff, there are areas that could be improved, such as staffing levels and activity offerings for residents with specific needs. Families are encouraged to remain engaged in their loved ones’ care to ensure their needs are met effectively.
