Overview
Bend Transitional Care, located in Bend, Oregon, is a skilled nursing community that focuses on providing compassionate care to its residents. The facility offers a range of services including skilled nursing, rehabilitation, and respite care, all aimed at enhancing the lives of those they serve. With a commitment to quality care, Bend Transitional Care has received recognition for its staffing and overall quality from Medicare.gov, as well as a Bronze Quality Award from the American Health Care Association in 2022.
Services & Support
Bend Transitional Care provides a variety of services tailored to meet the needs of its residents. These include skilled nursing, rehabilitation therapy, assisted living, memory care, and respite care. The facility is designed to support residents in their recovery and daily living, ensuring they receive the attention and care necessary for a comfortable stay.
Care Approach & Staff
The care team at Bend Transitional Care is noted for their compassion and dedication. Staff members are described as respectful, empathetic, and genuinely caring, creating a supportive environment for residents. Many reviews highlight the professionalism of the nurses and caregivers, as well as their commitment to addressing the needs of each individual. The management team is also praised for their involvement and support in ensuring quality care.
Who They Serve
Bend Transitional Care serves a diverse population, including individuals in need of rehabilitation after surgery, those requiring skilled nursing care, and residents needing assistance with daily activities. The facility aims to provide a welcoming and supportive environment for all residents, regardless of their stage in the recovery process.
Living Options & Amenities
The facility offers comfortable living spaces that are clean and well-maintained. Many residents and their families appreciate the bright and inviting atmosphere. Reviews indicate that residents have access to a variety of amenities, including recreational activities and well-prepared meals, although there are some mixed opinions about the quality of the food.
What Families Say
Families have shared a range of experiences at Bend Transitional Care. Many express gratitude for the compassionate care provided by staff, highlighting specific individuals who made a positive impact during their loved ones’ stays. However, some reviews indicate concerns regarding cleanliness and communication, particularly related to personal belongings and care schedules. Overall, while many families commend the facility for its caring staff and supportive environment, there are areas noted for improvement.
Room for Improvement
Several reviews point to issues regarding cleanliness and the management of personal items, with some families expressing dissatisfaction over lost belongings and the overall maintenance of rooms. Additionally, there are mentions of the food quality and the scheduling of therapy sessions that could be better coordinated to avoid conflicts with meal times.
Summary
Bend Transitional Care offers a range of services aimed at supporting individuals in their recovery and daily living needs. The compassionate staff and welcoming environment are frequently praised, making it a notable option for families seeking care for their loved ones. While there are areas for improvement, particularly regarding cleanliness and communication, many families report positive experiences and commend the dedication of the care team.