Overview
Azalea Health Center, located in Augusta, Georgia, is a 99-bed skilled nursing facility that offers a range of services, including rehabilitation and in-house dialysis. The center aims to provide personalized care to its residents, focusing on their comfort and well-being.
Services & Support
Azalea Health Center provides various personalized care services designed to meet the unique needs of each resident. The facility employs a team of physical, occupational, speech, and respiratory therapists to support recovery and rehabilitation. The center emphasizes forging strong relationships with residents and their families to enhance morale and promote positive health outcomes.
Care Approach & Staff
The care approach at Azalea Health Center is centered around the belief that strong, compassionate caregivers are essential to a positive healthcare experience. While some staff members have received praise for their dedication and approachability, there are numerous accounts of neglect and unprofessional behavior from others. Residents have reported issues with staff responsiveness, particularly regarding timely assistance and care quality.
Who They Serve
Azalea Health Center serves individuals requiring skilled nursing and rehabilitation services. This includes patients recovering from surgeries or health issues, as well as residents needing long-term care.
Dining & Activities
Feedback regarding dining options at Azalea Health Center has been largely negative, with descriptions of the food as tasteless and unappealing. The center does offer activities, and some staff members have been recognized for their efforts in planning events, which can enhance the residents’ experience.
What Families Say
Family reviews of Azalea Health Center are mixed. Some families express gratitude for specific staff members who have shown compassion and care, while others have reported serious concerns about neglect, unprofessionalism, and inadequate support for their loved ones. Many families emphasize the importance of visiting frequently to ensure their relatives’ needs are met.
Room for Improvement
Numerous reviews highlight significant concerns regarding staff responsiveness and professionalism. Reports of neglect, including residents being left in soiled conditions for extended periods, and inadequate assistance during critical moments have been noted. Families have also expressed frustration with the facility’s management and the overall environment, indicating a need for improvement in staffing and care quality.
Summary
Azalea Health Center in Augusta, Georgia, offers skilled nursing and rehabilitation services but faces challenges related to staff performance and care quality. While some staff members have been commended for their dedication, numerous reviews point to issues of neglect and unprofessional behavior that families should consider when evaluating care options for their loved ones. Regular visits and advocacy are recommended to ensure residents receive the necessary attention and care.
