Overview
Autumn Care of Portsmouth, located in Portsmouth, Virginia, is a skilled nursing facility dedicated to providing specialized programs and individualized care plans to meet the needs of its residents. Founded in 1995, the facility offers a range of services including short-term rehabilitation, long-term skilled nursing care, and respite care, all within a home-like atmosphere. Patients at Autumn Care can also enjoy various activities and amenities available in the vibrant city of Portsmouth, such as cooking classes and live karaoke.
Services & Support
Autumn Care of Portsmouth provides a comprehensive array of services aimed at supporting the needs of its residents. This includes skilled nursing care, rehabilitation services, and hospice care, along with social worker support to assist families in navigating care options. The facility emphasizes compassionate care, with staff members dedicated to creating personalized care plans tailored to each individual.
Care Approach & Staff
The team at Autumn Care of Portsmouth is noted for their compassion and support. Residents have expressed gratitude for the attentive care provided by the nursing staff and social workers. The facility employs a collaborative approach, with regular communication between staff and families to ensure that all needs are met. However, some reviews indicate inconsistencies in staff performance, highlighting the importance of ongoing training and support for the team.
Who They Serve
Autumn Care of Portsmouth caters to a diverse group of residents, including those requiring short-term rehabilitation, long-term care, and respite care. The facility is equipped to support individuals with varying medical needs, including those in hospice care. Families seeking assistance for their loved ones often find the transition to care challenging, and the staff aims to provide a supportive environment during this process.
Room for Improvement
While many reviews highlight positive experiences with the staff and care received, there are notable concerns regarding communication and the handling of specific medical situations. Some families reported feeling uninformed about their loved ones’ care plans and medication management. Additionally, there were mentions of cleanliness and staffing issues, suggesting that improvements could be made in these areas to enhance the overall experience for residents and their families.
Summary
Autumn Care of Portsmouth offers a range of skilled nursing and rehabilitation services in a supportive environment. The facility’s commitment to individualized care is reflected in the positive experiences shared by many families. However, there are areas that could benefit from improvement, particularly in communication and staff training. Families considering Autumn Care for their loved ones may find it beneficial to engage closely with the staff to ensure their needs are met.
